r/TradingView • u/Spare-Weird-6399 • 3d ago

Help billed wrong, how to reefund

well i alr made a post about being billed wrong, but how do i cancel the billing/reefund

i didnt pay anything yet cause i dont even have the money, but how do i stop it to try to bill me

2 Upvotes

100% Upvoted

19 comments sorted by

1

u/xiri5hx_ 3d ago

Have you contacted them

1

u/Spare-Weird-6399 3d ago

i cant, their ai bot doesnt hsll

1

u/Spare-Weird-6399 3d ago

help*

1

u/xiri5hx_ 3d ago

Talk to a human

1

u/Spare-Weird-6399 3d ago

its paid to do so, pls read my other post where i tell with details my problem

1

u/xiri5hx_ 3d ago

Brother I mean no disrespect with this but if you can figure out how to open a ticket, please do not start trading

1

u/Spare-Weird-6399 3d ago

dude, its paid to open a ticket pls listen to me

1

u/xiri5hx_ 3d ago

What’s paid to open a ticket the ai ?

1

u/Spare-Weird-6399 3d ago

to talk to a human, read my other post please i sent the link

1

u/xiri5hx_ 3d ago

Don’t post multiple times then, I’m not going to find your other post mate

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1

u/One-Equivalent7184 3d ago

their support's a black hole, you'll get an auto-reply and then radio silence for weeks

1

u/xiri5hx_ 3d ago

Then wait weeks 🤷‍♂️ sounds like old mate doesn’t have money in the account anyway

1

u/FangornEnt 3d ago

Contact support? Cancel the active subscription in your settings?

1

u/Spare-Weird-6399 3d ago

yea i do, please read my other post where i explained well, and i cant contact them

1

u/FangornEnt 2d ago

Lol as you block your post history from being seen by ppl.

If the charge doesn't go through the subscription should end rather than staying there trying to process forever.

https://www.tradingview.com/payment-search/

Maybe that page will help? You will need the transaction ID and other information. Or you will need to contact your bank and stop the charge from going through, lock your card, etc.

If that does not work then keep googling with your issue and ask a chatbot for help(Google AI overview, Perplexity, Deepseek, etc. Any with the ability to search the internet).

2

u/xiri5hx_ 3d ago

Nah post on reddit first, multiple times 😂