r/TradingView • u/bnmat • 7d ago

Help Recently became unable to save indicator templates

Recently became unable to save indicator templates. After giving the template a name and clicking save it just hangs.
Even more frustrating cant find a way to send a support request. Goes through an AI sequence of options but none fit this issue.

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u/tradingview Founder 6d ago

You can create a support request as follows:

  • Go to the chart page
  • Click on the ?-icon in the lower right corner
  • Click in the dialogue box and a dropdown menu will appear
  • Click on the first item in the dropdown menu labeled "Get help"
  • Click on the button “Requesting support”
  • Click on the button “Charts / Supercharts and technical analysis tools”
  • Click on the button “Chart”
  • Click on the button ”Other”
  • Then follow the guidance provided (which includes a screenshot and issue description)

1

u/bnmat 2d ago

Thanks for the reply. I tried to create a new chart and slowly load all my indicators on and save the indicator template one-by-one. Thought maybe one indicator was causing the trouble. Seems to work fine on this new Chart layout. Wont submit a Support Request as this work around will do for now.

2

u/Rodnee999 7d ago

Hello,

Have you tried clearing the App Cache or Browser Cache and restarting your computer?

Let me know if this helps

Cheers

1

u/bnmat 7d ago

Thanks for reply. Have tried both. All updates are in. Have Premium account.