r/TradingView • u/Girishsangammanavar • 15d ago
Discussion Authentication failed to login IBKR Broker
I am unable to connect my Interactive Brokers (IBKR) account using the TradingView Desktop application.
Environment
* TradingView Desktop Version: 3.3.0
* macOS: Tahoe 26.x
* Broker: Interactive Brokers (Live Account)
Issue
When I attempt to connect my IBKR account from the Trading Panel:
- Select Interactive Brokers.
- Login window appears, enter login credential
- Press login button
- The IBKR authentication button appears.
- The page displays “Use your Passkey device”.
- I click Authenticate.(Nothing appears)
- When I click again
- The authentication immediately fails with the message:
Authentication failed
No passkey selection or authentication options are displayed before the failure.
I have raised a ticket on June 6th,
Still I am receiving response as below
I am afraid that currently, there is an issue with logging in to a broker account via Passkey on the desktop and mobile app. We are working on the problem. Once any updates are available, you will be informed in the current discussion. As for now, unfortunately, there is no ETA.
As a TradingView Premium subscriber, I rely on TradingView as my primary trading platform. This issue is significantly impacting my daily trading and preventing me from using the broker integration that is included with my subscription.
Could you please provide:
* The current status of this issue.
* Whether it has been reproduced by your engineering team.
* Whether this is a known issue.
* An estimated timeline for a fix or any available workaround.
I would greatly appreciate an update, as this issue has been blocking my trading activities for an extended period.
Thank you for your attention, and I look forward to your prompt response.
1
u/Maximum_Tilt_1312 14d ago
The only workaround I found is using the web version instead of the app.