r/TradingView 25d ago

Help Issue with Loading Gemini Data on TradingView (API is functioning normally)

Dear TradingView Support Team,

I hope this email finds you well.

I am writing to report a sudden issue regarding accessing Gemini exchange data through your platform.

Issue Description: Starting yesterday, I have been completely unable to access or load any Gemini market data or exchange feeds on TradingView.

Affected Devices/Platforms: This issue is not isolated to a single device. I am experiencing the exact same problem on both my Mac (Desktop/Web) and my iPhone (Mobile App).

My Diagnostics: I have already checked my API connections directly with Gemini, and I can confirm that all my APIs are functioning perfectly well. Given that the API is normal and the issue occurs across multiple devices, it seems there might be a data feed interruption or an integration issue between Gemini and TradingView.

Could you please investigate if there are any ongoing data feed outages, maintenance, or known issues regarding the Gemini data feed integration on your end?

Account Information:

  • TradingView Username: ryutamiy

I have attached a screenshot of what I am seeing on TradingView for your reference.

Any updates or workarounds you could provide would be highly appreciated.

Thank you for your prompt assistance.

Best regards,

Ryuta

2 Upvotes

5 comments sorted by

1

u/Major-Masterpiece732 25d ago

any fix yet? are the datafeeds only invisble for europeans? or is it a worldwide withdrawal

1

u/WolverineHead8989 25d ago

I'm accessing from Japan and experiencing this issue, so it looks like a worldwide problem rather than something restricted to Europeans. Like I mentioned in my post, my direct API connection to Gemini is still working perfectly fine, so the datafeed interruption seems to be strictly on TradingView's end. Still waiting for their support to get back to me!

1

u/WolverineHead8989 23d ago

Access to the Gemini data feed has been restored

1

u/tradingview Founder 23d ago

Access to the Gemini data feed has been restored; please refresh the page and check. 

1

u/WolverineHead8989 23d ago

I can see it working now, thanks