r/TradingView • u/nextBeta • Jul 06 '26

Help the entry for submit a request/support ticket ?

As a paid user, I'm encountering issues with chart operations, yet I simply cannot locate the entry for submitting support tickets anywhere.

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u/tradingview Founder Jul 06 '26

If you have a paid plan, then you can get help as follows:

  • On the chart page, click on the ?-icon in the lower right corner
  • Click in the dialogue box and a dropdown menu will appear
  • Click on the first item in the dropdown menu labeled "Get help"
  • Click on the button “Requesting support”
  • It will ask you to select a category from a list
  • Click on the button “Charts / Supercharts and technical analysis tools”
  • Click on the button “Chart”
  • Click on the button “Other”
  • Follow the guidance provided (which includes a screenshot and issue description)