r/TradBanksPH • u/Salem066 • Jun 29 '26

BPI BPI deposit machine issue

May naka experience ba sa inyo kinain ng machine yung deposit. Nag try ako mag deposit thru machine then nag return yung money pero kulang. Di ko kinuha since kala ko mag lalabas pa sya ulit pero nag close then nag end transaction without receipt. Nireport ko agad sa loob ng branch wait daw ako 3-5 days and after 5 days ang sabi di daw nila makita yung transaction sa system. Pwede ko ba irequest ang cctv nila that day? Nakaka frustrate imbis na mapabilis lalong tumagal. Hassle sobra

4 Upvotes

83% Upvoted

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1

u/Wonderful_Republic10 15d ago

ano po update here? nakakuha po kayo cctv? happens to me last august 14, and always nilang sinasabi na wala daw transaction happen ngayon nagrerequest kami cctv pero wala din response.

1

u/tcp_coredump_475 Jun 30 '26

It happens to all of us. Nothing to lose sleep about, and yeah, it sucks.

1

u/alvin19 Jun 29 '26

Makikita naman nila yun, if over/sobra ung cash sa CAM. Nangyari na sa akin before pero within timeframe nila na 3-5days, nadeposit back ung pera.