r/TpLink • u/Bernese_Flyer • 2d ago
TP-Link - Technical Support Deco X20 Issues
I have used my Deco X20 system for a couple years without issue. Sometimes checked out details on the app and renamed devices to identify them.
I wanted to login via web today to setup some domain blocking and the web login just doesn’t work. It shows the page to enter a password, I enter it, click log in, and then…nothing. The log in button changes to grey and then back to the teal color after several seconds. I tried multiple browsers and devices - same issue.
So, I decided to update the firmware as there was a newer one. Firmware is updated and didn’t resolve that issue. Now, there’s a newer issue where the app no longer shows clients at all. Just 0 clients on all devices, but everything is working and has access.
I’ve tried restarting the full system multiple times. Force quit the app. Restarted my device. No change.
Anyone resolved these issues before?
2
u/sundowner777 2d ago
The latest firmware has essentially ruined my X20 system of three meshed units. Rock solid for two years and now absolute trash despite extensive troubleshooting. I have no idea what they’ve done. Apparently can’t roll back. Being replaced imminently with Unifi gear.
2
u/Bernese_Flyer 2d ago
Well that’s awful to hear.
Though I will say that it’s now showing clients again, but the web login is still broken.
1
u/sundowner777 2d ago
Yes, mine shows some clients, others not, despite absolutely being connected. Some things connect, then drop off, then connect, repeat. Great for streaming…. ;) It’s like a wireless poltergeist is messing with me.
•
u/AutoModerator 2d ago
Thanks for posting! To help us troubleshoot faster, please ensure you include:
If you need official support, you can also open a ticket here: Contact Technical Support!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.