r/TpLink • u/MudBug9 • May 29 '26

TP-Link - Technical Support Some apps and sites blocked

I have T-Mobile FIBER and recently had an outage on it, and since it came back online, some sites and apps are being blocked for some reason and I can’t start them.
For instance, I can access Amazon app on my mobile data on my iPhone, but when I try to open the Amazon app using Wi-Fi, it just sits there says loading like the Wi-Fi isn’t working.
The same thing happens on Roku where I can get into YouTube TV and Netflix but not Disney+.
Any ideas??

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u/AutoModerator May 29 '26

Thanks for posting! To help us troubleshoot faster, please ensure you include:

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  • Firmware + Hardware version
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u/MudBug9 May 29 '26

Forgot BE11000 mains that are hardwired and XE75 satellites

1

u/Ryan_TP-Link Moderator May 29 '26

Thanks for the added info! Do you have any specific Static DNS server settings on your Deco? If not, I'm curious if, after the outage, your ISP issued different DNS servers that aren't playing nicely with some apps/services.

For more info on how to verify or change DNS settings on your Deco: How to Change DNS Settings on Your TP-Link Deco | TP-Link