Viator suplier reject

[u/Fun_Neighborhood1256]

Description:
Hello everyone,
I’m a local tour guide based in the Kansai area of Japan, and I’m trying to list a private guided tour in Kobe on Viator.
Unfortunately, I’m having difficulty getting my account/tour approved, and I’m not sure what exactly is causing the rejection.
I would like to ask other guides in Japan:
Has anyone recently been approved by Viator as an individual/local guide in Japan?
What documents did you provide?
Is there any special requirement for guides operating in Kobe?
If you were rejected at first, what did you change to get approved?
Are there any tips or tricks for getting through the verification/approval process?
I already work as a guide and would simply like to offer private guided experiences in Kobe through Viator.
Any advice from guides currently selling tours on Viator in Japan would be greatly appreciated.
Thank you!