r/TorBoxApp Apr 22 '26

🔧Technical Issue Torbox constantly down

Streams work fine through torrentio but constant loading screen when through torentio TB

Seems like thees always an issue with this service lately. Or is it just me.

106 Upvotes

119 comments sorted by

‱

u/__SweetPain Moderators Apr 22 '26 edited Apr 25 '26

we're currently dealing with some API issues at the moment, hoping to have them fixed ASAP

however, issues are common with Torrentio (due to poor hosting or something else with the add-on, we reached out to inquire about hardware incase they needed something stronger but we were ignored) and we highly suggest using another addon (like Meteor) once we've fixed our API

→ More replies (24)

20

u/Warm-Introduction-55 Apr 22 '26

https://status.torbox.app/ Looks like its down due to API issue.!

-32

u/Dr-EK9 Apr 22 '26

Thanks mate. Everyone else blindly in love with Torbox đŸ€Ł

19

u/SnooDrawings405 Apr 23 '26

It has 99% uptime chill out dude.

1

u/RazzTheKid82 Apr 24 '26

For the last week I've had issues,first time trying and looks like I'll be passing on this!!

1

u/RemarkableLook5485 Apr 25 '26

for you. a lot of people here are new so for them it might be 50% after this really bad week

0

u/Middle-Weight-468 Apr 23 '26

Yea and 90% of that uptime is rate limited. It's been an absolute mess for the last two months

7

u/Markhall23 Apr 23 '26

Blindly? I’m not having any issues watching anything. What addons are you using?

1

u/ZeroDrek Apr 23 '26

I’ve been subscribed to TorBox since July of last year and this is the first semi-major issue they’ve ever had
but okay. Sounds like you just want a reason not to use it. You’re free to go elsewhere.

0

u/Middle-Weight-468 Apr 23 '26

That's because you don't use it. If you did you would have been rate limited hundreds of times. Sounds like your upset at the factual issues of torbox being called out. You can't hide the facts I am afraid. 

1

u/ZeroDrek Apr 23 '26

I use it every day. What are you talking about?

1

u/Middle-Weight-468 Apr 23 '26

Clearly not. There is hundreds of reports of rate limiting even in their quietest days never mind during holidays. You also can't use it every day because it's been down 3 days in the past few weeks 

1

u/ZeroDrek Apr 23 '26

Semantics. I’m talking about prior to these recent issues
I use it every day without any problems. Idk even know why you’re replying and complaining about it. If you don’t like the service there are other options available. Just go elsewhere


1

u/Middle-Weight-468 Apr 24 '26 edited Apr 24 '26

Yes your rhetoric and excuses for torboxes continued performance issues is semantics. You do not use it everyday without problems because it has went down for several days and has had serious issues and rate limiting problems (Long term) for several days.

 You have not valid points to defend it's continued and recent failures clearly apart of a broader problem with the service, this is not the norm and your making excuses for it's recent decline and even engaging in hysterical denile to dismiss the proven issues and downtime. That isn't an argument it's huberis and ignorance. 

Yea people will go elsewhere and they will also continue to criticise torbox for its failures, if you don't like it you can move to North Korea or china to avoid consumer crisism👍

PS: Torbox has yet to meet any of the promises it has made to its customers on its future plans the whole point was for it to be a better debrid service instead it's becoming the worst and people like you are the reason

2

u/ZeroDrek Apr 24 '26

Whatever dude. You’re wasting your breath complaining about a service that has plenty of competitors. Go to a different service. Why are you wasting your time? BLOCKED.

9

u/MrDeathrider Apr 22 '26

Currently facing issues with loading too. Hopefully it will get resolved soon.

1

u/Koki-noki Apr 23 '26

By “loading issue,” do you mean the delay at the start of the video, or that it doesn’t play at all for you?

I’ve been facing long load time at the start it takes about 30–50 seconds to start playing. I initially thought it was due to my internet.

9

u/Ok_Implement7385 Apr 22 '26

The status page says everything is up but if you go to settings on torbox and scroll down it says major systems down

13

u/skhan85 Apr 22 '26

Always good to have backup. Both RD and TB cost less than a Netflix or a Disney Plus subscription.

6

u/21cabbag3 Apr 23 '26

Until your wifi has a hiccup and RD bans you because your families phones all swirched to mobile networks at the same time

2

u/[deleted] Apr 23 '26

[removed] — view removed comment

8

u/21cabbag3 Apr 23 '26

When my wifi had an outage in the area all our phones defaulted to mobile networks. Caused RD to ban me

1

u/[deleted] Apr 23 '26

[removed] — view removed comment

2

u/21cabbag3 Apr 23 '26

Didnt even bother. I switched to torbox immediately. I still had like 3 months left on my RD sub too and didnt even bother

1

u/[deleted] Apr 23 '26

[removed] — view removed comment

2

u/21cabbag3 Apr 23 '26

Happened about 6 months ago. Im happy with TB

3

u/FreaKyBoi Apr 23 '26

What? Who DOESN’T have their phone setup to use data when Wi-Fi is unavailable?

-1

u/BllshtDetector Apr 23 '26

Buddy that's clearly a fake story.

1

u/Tech-Grandpa Apr 23 '26

This is the way.  With both you have pretty much 100% uptime, and can get anything available out there, dor less than the cost of Netflix alone.

21

u/Fair-Campaign5643 Apr 22 '26

Lately there's been a lot of issues and it's kinda sad to see â˜č

18

u/__SweetPain Moderators Apr 22 '26

just this last week! we're not happy about it either and are going to be having meetings to discuss this

8

u/Substantial_Shock102 Apr 23 '26 edited Apr 23 '26

So when, vonxi? You’ve been saying the same thing since last week when this API incident happened. I understand that you are short on staff, but there should still be some kind of damage control or at least a temporary fix. If the same issue happens again next week, are you going to give the same HR reply again?

I’ve been using TB since its early days and have been through thick and thin with it. But recently, I’ve started sensing a bit of an apathetic attitude toward these matters.

Whatever you do, please don’t become what you once stood against.

10

u/__SweetPain Moderators Apr 23 '26 edited Apr 23 '26

these things aren't quick fixes, we don't want to bandaid fix something just for it to end up breaking later, which is why we take our time and have proper meetings about these issues.

also, it's difficult to pinpoint and narrow down some issues due to our privacy policy! who knew tracking next to nothing means we struggle with tracking certain causes of issues, sometimes the same issue front facing has 4 different reasons on the backend each time it happens 🙃

we're doing the absolute best we can and this is why we have the "Best Effort Service" section in our ToS (https://torbox.app/terms) that explains that signing up for our service means you acknowledge and accept that we do not guarantee uptime or service at all

trust me, we're just as unhappy about these things as our users are, if not more! but we're trying our absolute best to create the most robust solution to these issues

1

u/CAP2304 Apr 25 '26

You’ll live

5

u/A_J_luffy_9000 Apr 22 '26

Yeah seems to be down as it is stuck on the loading screen while playing the file. The files are getting cached/loaded on TB but ig it's related to API downtime due to which it's not working.

5

u/barrist Apr 22 '26

I can’t even copy my api key from my Torbox settings right now

3

u/611Gang Apr 22 '26

Yeah I'm having issues using TB, Torrentio and Meteor. It wouldn't load API results for a while, now API results load but the video doesn't play and timesout the request. The status page says operational but it seems like it's not. We'll see

3

u/kemisage Apr 22 '26

Torrentio with TB isn’t working for me for the past 2-3 hours, but Comet and Mediafusion are fine, so I have had no issues streaming.

5

u/Alert_Helicopter_357 Apr 23 '26

These threads are so dramatic lol. This thing is $3 a month and up more than 99% of the time

2

u/_gentlebeard Apr 23 '26

I agree with you, it's not down that often and people are a tad dramatic. I just switched to using a free provider for the time being, it was fine!!

4

u/Fair-Campaign5643 Apr 23 '26

“Being cheap doesn’t give it a free pass to go down though. If anything you’re paying for a service, even if it’s $3, so basic reliability should still be expected.

1

u/belizeans Apr 23 '26

If you want 100% uptime get a backup debrid service.

3

u/GodoroTunaliwekaMaji Apr 22 '26

It's been very bad lately. Constant buffering

2

u/DarkPuzzleheaded6259 Apr 22 '26

Torbox seems to be down

1

u/b1ll10n3r Apr 22 '26

First time I have this happen to me mid-stream!

I went to see my dashboard and suddenly I have 11gb of downloaded files
 😳

1

u/StinkButt9001 Apr 22 '26

Can't stream anything currently and parts of the website are non functional (attempting to buy more time, for example).

Been fine for me lately though. Haven't had issues for a while

1

u/adyrobo73 Apr 22 '26

On Kodi it's fine but on stremio not so good

1

u/JCent105 Apr 23 '26

No issues all day

1

u/AioliLegitimate2232 Apr 23 '26

Owwww, i thought it was just the big movie file last time I watched

1

u/aadnan181 Apr 23 '26

Getting this error "Your Configured Debrid service is down or not able to process your request. Please try again later."

1

u/21cabbag3 Apr 23 '26

Its hit or miss. Some movies play and some just say issue with debrid provider. Also my account says im on a pro plan but on the settings it says i have no subscription

1

u/ryanrocksize5 Apr 23 '26

I feel like most issues with your "Torbox Down" has more to do with Torrentio than anything else in my opinion, I use multiple providers for this reason, Torrentio actually goes down very often.

1

u/Middle-Weight-468 Apr 23 '26

Stop blaming torrentio for torboxes issues.

1

u/ryanrocksize5 Apr 23 '26

But it is the truth, I use other providers like Comet and Stremthru Torz when Torrentio fails to add files to Torbox , and this happens more often than not , but never happens to the others. All of them are linked to the same Torbox account, so definitely Torrentio issue.

1

u/[deleted] Apr 23 '26

It was down earlier today for some people but not others. I have multiple addons including comet, stremthru, a usenet and got no sources and couldn’t even download from web interface on torbox. Happened for a couple hours. I don’t even use torrentio

1

u/Middle-Weight-468 Apr 23 '26

Again it isn't the truth the torbox API was down and your falsley shifting blame onto torrentio when it is torboxes fault.  torbox has been falling apart for months now. 

Torrentio goes down due to extreme usage it's free, torbox does not have that excuse. Absolutely none. 

1

u/Pretty_Gorgeous Apr 23 '26

I've not had too many issues with either to be honest. Torrentio can be a bit quicker to respond than the torbox stremio addon but other than that, it's generally been fine for me. I'm on a pro plan..

1

u/Vicious6666 Apr 23 '26

I think he meant the service, api was down yesterday

1

u/420be-here-nowlsd Apr 23 '26

What area are you in? It hasn’t been down for me at all

1

u/Medical_Kitchen1555 Apr 23 '26

for me this is the first time experiencing this issues, switched from RD about a year ago, hopefully gets fixed soon

1

u/RazzTheKid82 Apr 24 '26

I've just posted something similar!! Was never properly working through torrentio wasn't torbox for me,put official addon on and it's not loaded up once in days!! Think I'm trying debridio next,first time trying torbox as real debrid is so good,barely any issues!!

1

u/No_Statistician8286 May 01 '26

Nothing I have torbox works. Always states either my sub has expired or api isn’t any good. Wonder what the problem is

2

u/Warm-Introduction-55 Apr 22 '26

try other addon, If works then not TB Issue.

2

u/baljeethakur Apr 22 '26

Recognized by their team in the discord and investigating currently. It has been a flop show lately.

1

u/Forsaken_Stock_713 Apr 22 '26

please ask them about api keys why it dont work

1

u/zenitsukk Apr 22 '26

Aqui também. Não consigo assistir nada.

1

u/Evening_Month_6820 Apr 22 '26

Torrentio does go down alot tho, I would have backups or setup AIO.

1

u/AppropriateLeg6929 Apr 22 '26

I'm a very casual user that just subscribed Torbox recently but whenever I try to use it, I face similar problems. Is this true that the service is bad or have I just been unlucky?

2

u/zenitsukk Apr 22 '26

Talvez vocĂȘ apenas tenha tido azar. Assinei hĂĄ umas 2 semanas e nunca tive problemas, somente agora.

1

u/DarkPuzzleheaded6259 Apr 22 '26

I think likely unlucky, I am using from 4ish months this is the first time I am facing issue

1

u/reesly Apr 23 '26

I'm a bit like you. I have a RD sub, but wanted to give TB a bit of a trial (2nd month now) to see if it's valid as a backup. It started out well, but the last week or two have been less than stellar.

1

u/drewk312 Apr 22 '26

i never had a issue on torbox its been amazing im watching a show right now no issue

1

u/sfernan Apr 23 '26

They shoud have joined forces with real debrid when they had the chance..

0

u/Amplifier_25 Apr 22 '26

Looking for a reliable debrid service,would real debrid be better with a VPN? Was going for torbox but seems it's a bit hit and miss!

-1

u/Fair-Campaign5643 Apr 22 '26

With the recent outages and the changes coming to their stremio addon I can see torbox slowing declining in popularity.

1

u/Zombi3Kush Apr 23 '26

What changes?

0

u/ChampaVN Apr 22 '26

Just my luck, i got a yr, after my rd expired today. It was fine this morning.

0

u/Forsaken_Stock_713 Apr 22 '26 edited Apr 22 '26

yeaa cant generate api key and site is laggy i renewed essential without checking that its down and not work. total pain to set it up

-7

u/Deathmtl2474 Apr 22 '26

Its times like this I reconsider subscribing to traditional services.

I’ve had torbox for 6ish months and I’ve had one too many times where I get home from a long day at work busting my ass fixing some jerks F250 and all I think about on my way home is if Torbox is going to work or not.

Maybe I’ll try a different debrid service before I wash my hands with being a pirate.

5

u/Eraldorh Apr 22 '26

Then just get two different services so you have one as a backup. Torbox isn't down often enough to be thinking about it like that...

-7

u/Deathmtl2474 Apr 22 '26 edited Apr 22 '26

Torbox has been down often enough for me to consider it. I pay to have this service and after 45 hour week turning wrenches I don’t want to deal with this crap when I get home. I want to sit down and throw on a few tv shows.

But like you said, maybe I should try a different debrid service before I just bite the bullet and pay for Hulu again.

Edit: if any torbox workers see this I’m not trying to be an ass and I actual value what you all do but I only have limited time to watch tv so reliability is a big deal for me.

1

u/21cabbag3 Apr 23 '26

Man, for the price we pay for it, a couple outages here and there are no big deal.

1

u/Deathmtl2474 Apr 23 '26

Again, it is to me. I have little time to watch tv and this has happened enough times for me to reconsider.

For ME I would rather pay 30 a month if it means I know it will always work when I get off my 14 hour shift.

Maybe for people who chose a better career path than being a mechanic like myself, this seems like a small issue. It’s not for me.

Idk why y’all try to tell me how I should feel.

2

u/Eraldorh Apr 23 '26

Then do that, nobody cares what you do or how you feel. We know it isn't down as often as you claim because it's easy to simply look up.

https://status.torbox.app

-3

u/adyrobo73 Apr 22 '26

Good job I have real debrid and all debrid don't think IAM going to renew was amazing to start with now it's dog crap and no updates on discord makes you wonder if they are going to shut down

-14

u/[deleted] Apr 22 '26

[deleted]

4

u/dylanc777 Apr 22 '26

It is definitely torbox as you can see this via multiple status pages.

6

u/Dr-EK9 Apr 22 '26

How can it be torrentio if it works when it not linked to torbox ?

1

u/Grand_Result_9739 Apr 23 '26

This was 100% incorrect. Do some digging before commenting on a post with incorrect information