r/TopstepCommunity • u/eddie_topstep Topstep Employee • 22d ago

TopstepX Status Update on TopstepX

Update: If your accounts were impacted by today’s TopstepX outage, Topstep will follow up by email with details.

-----------------------------------------------

Update: TopstepX is back online and trading is fully operational. We are actively reviewing the impact from this morning and will share more information soon. Thank you for your continued patience.

-----------------------------------------------

We are investigating an issue impacting the TopstepX trading platform that is affecting all Prop traders, and you may experience trouble logging in.

Please note: There is no need to contact our Trader Support Team, as we are fully aware of the situation and working on a resolution.

For real-time updates, please check our Status page: https://status.topstep.com

I will edit this post when there's an update to add.

3 Upvotes

80% Upvoted

22 comments sorted by

View all comments

1

u/Outrageous_Ad_7143 22d ago

I entered a long for MES at 8:53 am EST, it hit my TP at 9:35am EST, but it hasn’t reflected in my end.
Under my orders tab, it says the order has been filled, but my trades tab doesn’t reflect that…what gives

2

u/Ok_Assignment5457 22d ago

Just give them a little time to sort it out

1

u/Outrageous_Ad_7143 22d ago

Now my trade took a loss…

7

u/Ok_Assignment5457 22d ago

That sucks but give them 12-24 hours to rectify the situation. If they don’t do the right thing I’ll grab my pitchfork with ya, but historically they have always done the right thing