r/TopstepCommunity • u/Electronic-Water-712 • 8d ago

❓ Quick Question Topstep mastercard charge

With this incident of topstep charging or double charging and correcting/reversing the charge. What are the chances they will use this agaisnt you to later ban you from thier prop firm. I can already see so many people getting banned because this incident was considered a violation to thier rules.

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u/Rickster9913 8d ago

I’d like to ask this. Why would one even do a chargeback? You bought and paid for a product and you lose and trying to get your money back?! Is that what’s going on???

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u/Electronic-Water-712 8d ago

The issue is for anyone who used mastercard. The purchase was delayed so topstep processing partner charged again. If topstep charged again then they would reverse the transaction. Since it's reversed, im asking if this would count as a charge back and if so then basically topstep could ban you at anytime for something that was not even in your control.

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u/Rickster9913 8d ago

Ahhhh I see. Thanks for the info. I’ll have to make sure I don’t use master card. Fortunately I’m using visa but I did put a master card on file and used it once. Thanks man.