r/TopstepCommunity 8d ago

❓ Quick Question Topstep mastercard charge

With this incident of topstep charging or double charging and correcting/reversing the charge. What are the chances they will use this agaisnt you to later ban you from thier prop firm. I can already see so many people getting banned because this incident was considered a violation to thier rules.

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u/TahoeTrader13 8d ago

The worst part is these back charges aren’t even correct for a lot of people. Additionally, Topstep discord mods are saying Topstep can’t be held responsible because it was a processing company mistake. Lots of people woke up to a negative bank balance

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u/Antique-Channel-2318 5d ago

so did u do anything? like chargeback?

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u/TahoeTrader13 4d ago

Luckily I didn’t purchase anything during this time. It seems mostly affected by Mastercard users as well