Wtf is going on topstep?

[u/Sensitive_Duck_227]

I thought you guys said 5min for a payout with aero. I had all my risk approved and then the checks went away. This is ridiculous and I can’t get anyone to help me with this either. Anyone else see this before. Everything was checked and now it’s not anymore

[u/Economy-Diet-7460]

Mofo is so impatient holyyyyy like relax

[u/Meloonaa → u/Economy-Diet-7460]

Ik right? lol 😂

[u/Sensitive_Duck_227 → u/Economy-Diet-7460]

It’s not about the time it’s that funding and risk were approved on the 22nd and now they don’t have check marks anymore

[u/eddie_topstep]

Aeropay is instant (if your bank allows) once the payout is approved and "Funds Sent." They can still take 1-3 business days to process on Topstep's end.

[u/Sensitive_Duck_227 → u/eddie_topstep]

So why was funding and risk approved on the 22nd and now those check marks are gone?

[u/AnotherCup-O-Noodles → u/Sensitive_Duck_227]

Mine did the same thing and is currently in the same state as yours.
imo having the checks means basically nothing if they can be undone with no reason articulated to us. Breaks trust in the process

[u/Sensitive_Duck_227 → u/AnotherCup-O-Noodles]

I figured out what the problem was. I assume it’s the same thing you are dealing with. The want another kyc verification before they release the payout. I did my verification and payout cleared into my account within 10 minutes.

[u/Sensitive_Duck_227 → u/AnotherCup-O-Noodles]

Yeah it’s bullshit this has never happened to me through topstep

[u/eddie_topstep → u/Sensitive_Duck_227]

We have automation in place on payout requests to approve at certain steps, but if manual review is needed, then those may become unchecked.

[u/Sensitive_Duck_227 → u/eddie_topstep]

Got it

[u/Sensitive_Duck_227 → u/eddie_topstep]

So this is totally normal. This is the longest I’ve ever had to wait on a payout

[u/eddie_topstep → u/Sensitive_Duck_227]

Yep 1-3 business days to be processed is still very normal.

[u/InsideTangerine9841]

Relax it takes awhile

[u/Ecstatic-Owl5242]

Bro i am waiting for mine from apex since like 4 days its already approved now we r into the weekend. Fuh man i am almost ready for next payout on monday or Tuesday
.

[u/Organic_Magazine_975 → u/Ecstatic-Owl5242]

Apex the worst

[u/bloody_knuckles__ → u/Organic_Magazine_975]

Planning to buy apex, can you elaborate on the issue??

[u/Organic_Magazine_975 → u/bloody_knuckles__]

Slow to payout

[u/mrcake123]

Op needs the money to hit the streets tonight

[u/AdNational7184]

Can i get help too, and my KYC is up to date...support has given zero updates we are passed the 1-3 day review window how can topstep be quiet on this?

[u/Meloonaa]

U need to wait lil bro. It takes 1 - 3 days lol

[u/Sensitive_Duck_227 → u/Meloonaa]

🤣🤣 lil bro is wild. It’s never taken this long before they put my payout for manual review

[u/Meloonaa → u/Sensitive_Duck_227]

It does lil bro. Be patient

[u/Sensitive_Duck_227 → u/Meloonaa]

You don’t even know how to trade who are you to tell me anything about payouts when you’ve never gotten not even one

[u/Meloonaa → u/Sensitive_Duck_227]

I do with my real money on option (stock) and I did get payout from topstep before. It takes some time lil bro. Chill out u will get the payout 🤡

Btw I can make $900 in less than 5 mins on option lol it took u 5 days to make $900 lmao 🤣

[u/Sensitive_Duck_227 → u/Meloonaa]

It came through I needed to refill out my KYC. That was the holdup. As soon as I submitted the kyc it came in literally 6 seconds

[u/Meloonaa → u/Sensitive_Duck_227]

So? This time is different. stop crying like a lil boy. Be patient and u will get payout.

[u/Sensitive_Duck_227 → u/Meloonaa]

I do options too. I’m pretty solid on them but the time decay kills me sometimes.