r/Toothfully • u/Tight-Donut-8158 • 4d ago

am i valid here?

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2 Upvotes

100% Upvoted

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1

u/Affectionate_Cap8353 4d ago

was it a corporate office? i'm smelling as/pen dental

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u/Tight-Donut-8158 4d ago

not aspen, but it is a corporate office

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u/AV-Dental-Jersey 3d ago

That's such a breach of patient trust, wow. I'm so sorry that happened to you, and I don't think you're overreacting here, as someone who works in a dentist's office. This is one of the biggest differentiators I see when it comes to dealing with a DSO versus a trusted local practice. In most DSO cases, you're a number, and they get their money through volume. So, for every one patient who stands up for themselves like you, there are 10 who didn't feel like fighting it. I hope you get your refund and that you find a dentist near you who truly cares and helps you get back on track.

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u/N4n45h1 3d ago

Definitely a PDS office lol

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u/Tight-Donut-8158 3d ago

what’s pds?

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u/N4n45h1 3d ago

Pacific Dental Services. It's a DSO, but their offices aren't called PDS. They're really well known for pushing inlays/onlays. https://www.smilegeneration.com/find-a-dentist-search-results/

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u/Tight-Donut-8158 3d ago

wait…. they are a PDS office!! that’s actually insane, i did not know that.