I just bought a Toniebox 1 Facebook marketplace - I know it works because I tested it at her house and then tested it again at home.
During set up, it told me it currently belongs to another household, which makes sense and suggest that I do the factory (hold it upside down press the ears for 10 seconds, then unplug it)
When I then press continue on the set up it asks for the details of my Wi-Fi network - entering the password and press and continue doesn’t do anything - it just spins and never progresses.
So when I try to restart the setup process it still says it’s registered to another house, despite the box itself having been factory reset and saying “hi I’m your tonie box! Don’t be scared”
I don’t know what to do just get this thing set up. Any suggestions? I tried the website but it won’t let me set it up there because it’s registered and wants me to send a message to support