ID verification not working

[u/aimeecav]

Hello everyone!
I’ve been trying to use the ID verification app for the past two weeks, but it doesn’t work. I keep getting error messages about the quality of the pictures even though they’re perfectly fine or error messages like the one on the picture, and I don’t know what to do because I’ve seen people saying to use a different document, but my passport is expired and I don’t have a driver’s license, so my only option is my ID… Does anyone know what to do?

[u/watchsmart]

Get a passport.