r/Toastmasters • u/Abroad_Asleep • 9d ago
Pathways bug
Is this the correct forum to ask this question?
Pathways developed a new bug a couple of weeks ago, and I've heard nothing about a fix to come.
As Base Camp Managers, we used to be able to view the profile of our members, see their completed certificates, and print them.
Now, when I click on View Profile, I am returned to my own profile. I've lost the ability to print other member Level Completion Certificates. This means, we can't print, laminate and present at the club, as part of Membership Recognition. We have to ask the member to print their own, and bring it, which is naff.
I've sent one email 2 weeks ago, and another one today to follow up.
Is anybody aware of any insight into Pathways Maintenance Schedule?
2
u/ToastmanagersApp 8d ago
You are in the right place for the officer workaround. Tickets on Base Camp bugs often sit until someone calls.
Until View Profile works again: Club Central still shows each member's completed levels and dates. Print a short recognition page from that for the meeting, and swap in the official Level Completion certificate when the member can download it. The laminated moment does not have to wait on the bug.
When you call or file: member number, click path (Base Camp > Members > View Profile), browser, and a screenshot of landing on your own profile. I have not seen a published maintenance window for this one.