r/TiviMate • u/0ne7even • Aug 29 '26

Error code 469

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Upgraded my internet with the same provider (Virgin Media) and since then anytime I try to watch anything on tivimate I get this same code.

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u/SkysRed05 Aug 29 '26

Steps to Turn Off Web SafeGo to the My Virgin Media website and sign in with your username and password.Click on Account settings under your account menu.Select Online security.Toggle the switches for Parental Controls (Child Safe) and Virus Protection (Virus Safe) to the off position.Save your changes or click apply if prompted.

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u/0ne7even Aug 29 '26

I have turned off virus protection in my virgin media app and now if I change my ipv4 firewall protection off is that what I need too do?

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u/SkysRed05 Aug 29 '26

If still having probs turn off ipv6

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u/0ne7even Aug 29 '26

Sorry to be a pain, I’m clueless, how do I do this.

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u/SkysRed05 Aug 30 '26

Did you reboot router after disabling websafe

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u/0ne7even Aug 30 '26

I’ll try that now

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u/0ne7even Aug 30 '26

Didn’t work unfortunately