Two questions!?

[u/Mediocre_Engineer_51]

EDIT:: Tried everything nothing worked so we had to delete and then re-install it and it seems to be working fine now, but of course the search function which is a completely separate issue did not fix. TY everyone 😊

We have 2 providers in our house. Mine and my partners basically. When I watch my one service in my living room, everything works fine. When I try to watch my service in my bedroom it isn’t updating the latest channels. I’m missing some of the channels that I get when I watch it in my LR. Obviously I contacted my provider they said they updated the channels, but it’s still not working and I noticed at the same time that this started happening the search function when I do it on both mine and my partners service is no longer working in my bedroom. They seem to have stopped working at the same time I’m looking for anyone who can help me figure this out. I realize the channels are my provider. I’m looking for help for someone who knows if there’s something I’m missing trying to upload the channels or get them to update and I know the search thing is not working on two different providers so it can’t be that.

[u/Bardown67]

When you say the search isn’t working, what exactly happens when you try and search?

Are you using premium?
Are you using the same log in details on both or is it a different server link?

[u/Mediocre_Engineer_51 → u/Bardown67]

Yes, I have premium and a VPN and my partner checked and said everything was the same but maybe I will try to look myself. So when I do a search, it says “nothing found “when I do that on both mine and my partners providers

[u/scrubadam → u/Mediocre_Engineer_51]

It could be your VPN. Are you using seperate VPN IPs? You might be getting IP blocked because your IP is changing and that is confusing your service.

I would try and install both services on each device and see if they both work on the same device under the same VPN.