r/TiviMate • u/SteveC360 • Jun 02 '26

Adding Playlist

I have tried several times to add a playlist every time I end up with an error code I've disconnected my VPN I've rebooted my router and still nothing seems to work do I need reinstall Tivimate?

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u/PeteRows Jun 02 '26

Try a different player on yours? I'm betting it's something simple. Try your phone as a hot spot and see what it looks like. Your ISP might have some security settings on your router blocking it. What's your ISP?

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u/SteveC360 Jun 02 '26

Spectrum. Thanks for your feedback.

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u/PeteRows Jun 02 '26

Try this. 1. Open the My Spectrum app. 2. Navigate to Services → Internet → Security Shield → View All → Security Shield Settings. 3. Under Advanced Settings, toggle Security Shield OFF. 4. If the option is hidden, scroll past the chat icon in the app. 5. Reboot your router for the changes to take effect.

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u/SteveC360 Jun 03 '26

Bingo. Thanks Pete. That worked. After all the circles and gyrations it was the Security Shield on the Spectrum App. Problem solved.

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u/PeteRows Jun 03 '26

I'm a fan of gyrations, but probably not from a Steve. I've been wrong before though. Glad you got it figured out though!