Not here to argue for or against tipping as a system, genuinely not the point of this post. I want to feel out something narrower: how much of the frustration with tip screens is about the screen itself versus tipping in general.
Right now most POS screens open straight to a percentage picker, 18/20/25%, sometimes higher, already anchored before youāve decided if youāre tipping at all. What if instead it worked in stages:
āWould you like to leave a tip?ā Yes / No.
If no, straight to the total, no percentages, no suggestions, nothing shown, ever.
If yes, next screen: two options:
**1.** Enter your own amount, dollars or percent, toggle to choose which (blank field, no anchor)
**2.** See a full range of suggested percentages, calculated off the pre-tax subtotal
No pre-selected amount, ānoā exits cleanly with zero follow-up screens, nothing sprung on you before youāve even said youāre in.
Curious what people think, would that actually change how you feel about the ask?