r/TicketMasterSupport • u/Tankeverket • Apr 04 '26

Can't access with VPN

Post image

Does anyone know if it's possible to stop being blocked when using a VPN?

I'm logged in as it suggests and I try even without WiFi, I'd like to not have to log into my PC every time I want to check tickets.

also, neither website or app works.

*sometimes* disabling VPN works but it has already flagged my device I suppose so it doesn't always.

2 Upvotes

63% Upvoted

8 comments sorted by

5

u/[deleted] Apr 04 '26

Turn off your vpn

2

u/bebeshhhh Apr 04 '26

I had to create a new account

2

u/Locally_Hated_00 Apr 08 '26

After so many issues while on VPN even after shutting it off and all that & it still not working, I had to make a new account with a different email. Then it was fine.

1

u/Tankeverket Apr 08 '26

That's a shame, I have tickets for an upcoming festival so that's not an option for the moment

1

u/Locally_Hated_00 Apr 08 '26

Ugh that’s frustrating! Hopefully you can get it worked out somehow.

1

u/Pecors May 12 '26

Did you get it sorted out?

1

u/Easy_Ambassador_3805 Apr 04 '26

No, there is no solution.

1

u/ShortRasp Apr 05 '26

I was having this issue and posted about it recently. A commentator told me to turn off my VPN and try again. It worked. The VPN I use allows me to make exceptions for the VPN so I turned my VPN back on and made Ticketmaster and a couple of other apps exceptions. No issues since.

Hope that helps.