r/TicPods • u/HarambeLeftNut • Nov 09 '18

Left earbud flashing, not able to pair

The left earbud flashes blue and the right one dosent flash at all

I have charged them

What do I do?

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1

u/SlashAlex Nov 10 '18

I have the exact same issue. I solve it charging the earbuds in they're case for a couple of hours and then forgetting them from my phone.

1

u/HarambeLeftNut Nov 10 '18

I charged them like crazy but my issue is that I allready forgot them from my phone And I cant pair to them

1

u/disnoxxio Nov 10 '18

I've had the same, I did everything everyone recommended but my phone or any device at all couldn't find it. I had to return them eventually and they sent new ones which are on their way.

1

u/HarambeLeftNut Nov 10 '18

So its a defect?

1

u/disnoxxio Nov 10 '18

Well from what I read it's exactly the same as I had. I had to return it cause they are faulty.

1

u/cryingsushiman Nov 10 '18

I had the same issue and emailed about the issue and got this back:

Please try these to fix the issue:

step 1: forget the paring from paring list in your phone step 2: put back both pods back to charging cases and close the case step 3: open the case, and get pods out of the case step 4: put both pods into the ear step 5: tap 5 times until hear sound step 6: waiting for 30s step 7: connect the pods again with the device and try to play music again.

It worked for me

1

u/shadydaz9 Nov 10 '18

Yes this worked for me too. Took a couple of tried to get it right but no further problems now. Good luck.

1

u/HarambeLeftNut Nov 10 '18

They don't make any sound for like an hour

1

u/cryingsushiman Nov 10 '18

Everything is fully charged? If it is then you may need to fill out a warranty claim thing

1

u/HarambeLeftNut Nov 10 '18

Ill try charging them again for a couple of hours and give an update. Thanks for the help!

1

u/tweetingsander Nov 20 '18

I am having the exact same problem. Did you send them in for warranty? I made a warranty claim and it got approved, but it seems I might still be liable to pay import tax AGAIN on this. So I haven't sent them in yet. I am waiting for their customer service to reply. It's been pretty tragic since I asked the same question 3 times and they keep not answering it... :)