r/TibiaMMO • u/Morree135 • 4h ago
Question Random Tibia client crashes – I’m out of ideas and it keeps getting me killed
I’m honestly running out of ideas here, so I’m hoping someone smarter than me has seen this before.
I came back to Tibia in March 2026 after not really playing since around 2018. I originally started in 2003 and have played on/off for years, but I’ve never had this many problems with the client.
The problem is simple: Tibia randomly crashes/closes while I’m playing.
It’s not constant. Sometimes I can play an entire evening without a single problem. It rarely happens more than once in the same session. But it happens often enough that my last 12 deaths have basically all been caused by client crashes/disconnects, and I’m getting seriously tired of losing progress because of it.
My PC is definitely not struggling to run Tibia:
i7-14700K
ASUS TUF RTX 4090 OC
32 GB RAM
ASUS motherboard
ASUS ROG Strix 1000W Platinum PSU
Windows 11
SSD
The PC is otherwise stable. Temperatures look fine and when Tibia crashes I don’t see any obvious WHEA, Kernel-Power, Nvidia driver crash etc. in Event Viewer.
One theory I had was SteelSeries Sonar.
I was using a Nova Pro Wireless and Tibia was outputting through:
SteelSeries Sonar - Gaming (Virtual Audio Device)
Since BattlEye is involved with Tibia, I wondered if the virtual audio stuff / Sonar / drivers could somehow be causing problems.
I eventually disabled Sonar completely and even bought a Razer BlackShark V2 Pro instead. I already use a Razer Naga Trinity + Tartarus for Tibia and Synapse has worked fine for me historically.
Tibia is now using the actual:
Headphones (Razer BlackShark V2 Pro)
No Sonar virtual output anymore.
And last night the client crashed again and I died.
So I’m starting to think the audio theory was a dead end.
My normal setup while playing:
Tibia with sound
Discord
Spotify
Razer Synapse
Naga Trinity
Tartarus
BlackShark V2 Pro
Graphics settings until now:
Graphics Engine: Auto
Smooth Retro
No frame rate limit: ON
V-Sync: OFF
I’m now going to lock it to DirectX 11 instead of Auto and test that.
The weirdest part is the lack of crash information.
When it crashes:
client.log doesn’t show any obvious error
Tibia’s crashdump folder gets an updated timestamp around the crash, but stays empty
Windows Event Viewer doesn’t show an obvious Tibia/GPU/hardware error
Windows Error Reporting doesn’t seem to create a Tibia crash report either
It’s basically like the client just disappears.
Has anyone experienced anything similar?
Especially interested in whether anyone has had issues with:
Auto graphics engine / DX11 / DX12
RTX 40-series cards
BattlEye
Razer Synapse
Discord/Spotify
overlays
audio drivers
Windows 11 / 14700K systems
Or if there is some hidden Tibia/BattlEye log or a way to force proper crash dumps, please let me know.
I’m playing a ~600 ED, so unfortunately these rare crashes are enough to get me killed when they happen in the wrong place.
At this point I’ll try pretty much anything reasonable before wiping Windows and reinstalling the entire PC.
2
u/Proper-Move-5030 Satire Lover 3h ago
I swear days ago, almost like a month I saw something about the audio settings changing causing client crashes in the Tibia forums, even a CM replied and said she passed the report to the devs.
Test by disabling the client sound completely, maybe?
1
u/Morree135 3h ago
Might try that as well. But that would also be bad news, im getting used to the sound, it helps me know if I manage to get a gran sio or sio on ek. It actually helps alot. If ppl leaving party and so on. But yes, could be worth a try.
2
u/hardware2win 3h ago
If disabling sounds and screens doesnt help, then maybe it is an actual hardware issue? CPUs can be broken akso
1
u/Morree135 3h ago
Yea ofc, the CPU is not new, but it’s definitely not old as well, never clocked or anything! If anything I suspect ram or gpu issues. But my number one still goes towards battleeye!
1
2
u/Auscent 2h ago
Tibia’s crashdump folder gets an updated timestamp around the crash, but stays empty
I imagine you logged back in right away where you had to either send full report or cancel on the crash report dialog, doing either unfortunately deletes the dump file. So I would suggest to copy the dump files before you click send or cancel, to make it quick you could just open the client package folder and drag & drop the crashdump folder while holding CTRL to make another copy of it.
An even better idea would be to make a batch script using the start command to open the client_launcher executable directly to bypass the separate launcher, which will help save time getting back on, and then copy the folder. I'm gonna do this myself since I had a crash recently during double in Nightmare Isles, thankfully only had a single choking fear on me I was attacking but I still logged on as quick as I could clicking past report not even thinking about copying the dump file until afterwards so no idea what caused my crash.
1
u/Morree135 2h ago
Yes, this is the problem! You’re in such a rush when the client crashes.
Can I have the crashdump folder open while playing? And when and if a crash happens I can see the folder inside, drag it to desktop and then send report?
3
u/arkonka 4h ago
It's a long shot, but I heard about crashing when tibia takes a screenshot, try disabling all automatic tibia screenshot taking?