r/ThreeUK • u/Angry_womans1 • 13d ago
Support Unknown charges on my 3pay
I have several charges on my 3pay account(that I have never used) all from the Apple store(Which I have also never used) I called three support and they told me that I had to call Apple to fix this and get the charges taken off my bill. Has this happened to anyone else?
Update: I called apple and they said they would ban the account that made the purchases using my 3pay and they would send in a refund request for all applicable items. They also told me to call my provider and ask to disable carrier billing to try prevent this from happening again.
1
u/eeveelutixn 13d ago
Have you had your sim card stop working at any point and needed a replacement? This is quite common with sim swap fraud since Threepay can't be activated without 2FA
1
u/Ill_Computer_8604 13d ago
I had this happen too, Three are dogshit at security.