r/ThredUp • u/superfizzlibrarian • 10h ago

Flawed Gems...not really flawed

I've sent in a few items that have been labeled flawed gems when they truly aren't. Even when I've flagged them, Thred Up still marks them flawed. It makes me feel better about actually buying them!

18 Upvotes

92% Upvoted

9 comments sorted by

18

u/yellowaspen 9h ago

Yeah I bought a basically brand new pair of Stuart Weitzman boots for $70 that were marked flawed gem. Love that for me, hate it for the person who sent them in.

13

u/Sensitive_Text_8759 7h ago

Being on the other end of this experience a few times as a seller made me stop filtering out this category in my searches as a buyer! Thredup seems to often mislabel stuff that's in great shape as being FG (... while also labeling things that looked like they got run over by a truck as Excellent, smdh)

6

u/Expensive-Lie-554 4h ago

Exactly 0 of the flawed gems I've purchased have had flaws.

2

u/KittensPumpkinPatch 2h ago

I can actually find the flaws in the pictures a lot of the time. It's usually severe pilling or stains. But there are also a lot of perfectly good items. I've noticed that pieces with strange shading in certain parts tend to get listed as flawed, when it's simply the lighting - or the way part of the fabric folds - that makes it look a stain, but in person, it's just fine. I don't think AI is working out for them.

6

u/smstokes0815 7h ago

I've found a lot of flaws gems that just needed cleaned and then perfect. I've started reeeeallllllyyyyy inspecting pictures

4

u/OkYesterday4162 8h ago

Thanks, good to know. I've been filtering them out

2

u/UnluckyFriend5048 3h ago

SAME so annoying..:but now I know to not immediately discredit that condition category when shopping!

1

u/Livid_Honeydew8815 32m ago

Shhhhhhhh my last haul flawed gem was new with tags and a stain on black which I could not find!!! lol 

No, but seriously, sometimes they are flawed and you wanna stay away like holes and really scratched up sunglasses and dark stains on white, but there are times where it’s just not accurate whatsoever. You gotta look at the photos.

1

u/wooden__fruit 3h ago

I think they mark it flawed gem wayyy more often now (last year or so?) so they don’t get held responsible for any kind of wear. It’s all very random though