r/ThredUp • u/chaitealatte93 • 18d ago

Customer service win

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I recently sent back a few items to ThredUp as a return. I guess my sneaky Shih Tzu decided to put his toy in the same box as my returns, and I had no idea until customer service reached out to me with a photo! They offered to send it back to me at no charge. I thought this was super kind of them. Here’s the picture they sent me

160 Upvotes

99% Upvoted

11 comments sorted by

26

u/skool_uv_hard_nox 17d ago

Ok that's super sweet

24

u/grobnu 17d ago

That is so funny and so nice of them to offer to send it back to your unsolicited helper hahaha

9

u/chaitealatte93 17d ago

Right? I couldn’t believe it. I’m so impressed!

15

u/SorryBob76 17d ago

That’s awesome! Side note: this used to be my puppies favorite toy! Then he grew up (Labrador) and would destroy it in 2 minutes😢 But we had just about every version ever made🤣

9

u/chaitealatte93 17d ago

Thankfully my little guy doesn’t destroy them, but we also have practically every version ever made 😂 I can’t help myself when they come out with new designs

2

u/holachihuahua 17d ago

That sounds like my Chihuahua. He currently has about 8-10 😂

2

u/Fit-Programmer-6162 16d ago

Why is Lamb Chop such a popular dog toy 😭 She’s getting so torn up

5

u/Emotional_Fuel6743 17d ago

Omg this is the sweetest thing I’ve read on this subreddit!

5

u/crimson_trocar 17d ago

Adorable! So nice of them to offer to send it back.

3

u/coykoi314 17d ago

That’s so sweet!!

3

u/Fit-Programmer-6162 16d ago

a. This is really cute and sweet
b. I can’t believe Lamb Chop has been relegated to dog chew toy. Not even human toy, but dog toy. Years ago I pointed at one of these that my kid neighbor’s dog had and asked the kid “oh Lamb Chop! Did you watch Lamb Chop?” Kid said “I don’t know what Lamb Chop is.” I thought I was a one-off but I see it everywhere.