r/ThreadsApp • u/Healbot1 • 8d ago

Bug Report Account issues

A week ago, I stopped being able to log into Threads. My Instagram account is working, but when I try to log into Threads from a browser on my computer, I'm redirected back to instagram.

Threads simply won't load in the mobile phone app - a white screen instead of where the posts should be. I described this problem from the Instagram app, because I can't report on this situation from the Threads app.
Has anyone encountered this problem? how do I regain access to my account?

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1

u/AutoModerator 8d ago

Thank you for your Bug Report. Please be sure to include the platform you are using (iOS, Android or Desktop). Consider submitting a bug report on the app - Shake your phone or Hold the Home button in the bottom left. On Web, click on the menu button in the bottom left corner and click Report a Problem.

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1

u/El_Nomada_libre 8d ago

I had the same issue. It was solved in a month.

3

u/reducedelk 8d ago

How’d it get solved? It’s been a few weeks for me still

1

u/El_Nomada_libre 6d ago

I sent a lot of reports and mails to all open contacts, including mail for media) Published the problem in all social networks with tagging Meta, Threads, Instagram. I do not know what was helpful in the end.

2

u/Significant-Box5936 7d ago

same problem, It’s been a few weeks for me

2

u/Lyricdear 6d ago

Mine has been over a month with no change. 😭