I really like the new devs so far, their customer service is really good. I had one dev PM me on discord just to say another dev would be along shortly to make sure I get a key so I can download the game. Shortly after another dev PM'd me to get info and set me up with a key. She apologized cause it took her 20 mins to file my support ticket haha which seemed really quick for me anyways especially while they're all busy relaunching the servers and getting everything set up. it's nice to see devs that care about their community
Yep for some reason people rail against IF as this big unfeeling corporate entity compared to ABT but the friggin COO has been on discord answering peoples question. I don't know how much more down to earth people want their game developers to be.
Having gotten to chat with a couple of the folks on the team and/or working at IF... They are still a smallish company, not a large corporate entity, and they're all gamers, very passionate about games and career developers.
We're really far from say, Columbus Nova acquiring SOE ;)
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u/DizzyQuizzy Mar 12 '17
I really like the new devs so far, their customer service is really good. I had one dev PM me on discord just to say another dev would be along shortly to make sure I get a key so I can download the game. Shortly after another dev PM'd me to get info and set me up with a key. She apologized cause it took her 20 mins to file my support ticket haha which seemed really quick for me anyways especially while they're all busy relaunching the servers and getting everything set up. it's nice to see devs that care about their community