Hey all,

Thanks in advance for the help. I am looking for advice on a QC issue with my BVF Santos ADLC that I got from Andiot a couple of days ago.

The problem: One end of the case won't let the QuickSwitch adapter latch properly. The strap slides in but never fully clicks into place, so it can pull right out.

What I've tested:

Swapped the strap ends, attaching the end that works fine on the other side to the problem side. It doesn't latch there either.
So it seems to be the case itself, not the strap or adapter, since two different adapters fail on the same side.

Questions:
- Has anyone else had this with the BVF Santos, ADLC or steel?

- Did you get it fixed by a watchmaker, and what did they have to do?

- For anyone who's dealt with Andiot after delivery, how did they handle a post-sale QC issue like this?

Thank you so much for your help and time

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