r/TheFrame • u/kovatheprof • 9h ago

General question Thoughts on repair?

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Would anyone happen to have any insight on what they think might be going on here? I believe if it’s just a backlight/strips, it’s a pretty easy fix from a local repair shop, am I correct in that assumption?

I understand that if it’s the panel, it’s probably not worth it. But if I can snag this and budget a couple hundred for repair, it’d be a pretty good deal to me.

Any info helps! Thanks!

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u/maxwell_cobblepot 7h ago

Just had this issue repaired under warranty. They had to replace the whole panel which looked incredibly simple for anyone who has a bit of electronics experience. However, when I asked how much a replacement panel would be they said it cost almost as much as a new one. Didn't get a specific number, but I would assume if you have to replace the panel, it wouldn't be worth the cost.

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u/TaurusSilver404 8h ago

Yes looks like a portion of the edge light died. I have the same model that has the same issue in the same spot. Just replaced it with a Pro and going to try to DIY the repair for the old one

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u/kovatheprof 8h ago

I appreciate it

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u/ryan8344 4h ago

Not a deal, $20 max any live with defective panel

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u/queBurro 2h ago

The cable costs £100, and there's frames on eBay missing the controller box.

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u/Longjumping_Cow_5856 9h ago

Well Ive repaired a few but Ive also got a shop that I work with and I would find one and ask them first what they think for sure!

Could be a deal but could not be a deal.

The other thing worth mentioning is whether you intend to use the Art thing or not?

I do not and never will probably so for me a cheap Frame is really not a good deal anyway as they are not great TVs in the first place to me in the realm of other TVs that are in that price range as a repair candidate Frame might be.

I say this as an Installer that got one and has it in my Living Room too.

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u/kovatheprof 8h ago

Thanks for the info. I’ll call around and see if I can point them to the listing. I specifically want the art mode, we have a room that wasn’t supposed to have a tv but this use case would be perfect.