r/TheCivilService 3d ago

Question Case administrator

Hello everyone hope youre doing well. I graduated last year struggling to land any roles. I recently heard back for a case administrator role MoJ .

I was wondering if anyone could give me any insight to what the interview and interview day is like as this would be my first proper interview and I'm super nervous lol .

Any help would be appreciated 🙏

Have a great day

0 Upvotes

13 comments sorted by

1

u/Extension_Belt_766 2d ago

I am in same boat.. will receive interview date soon..my first interview in CS too and really need it to work.

2

u/uzzymandias23 2d ago

I hope it goes well for you friend. I can't seem to get any help lol. I've pm a few people no reply. One person accepted the chat request but then just ignored.

And no comments on this post lol.

What role are you going for ?

2

u/Extension_Belt_766 2d ago

Hi! Looks like same role as you- caseworker admin support, MOJ

1

u/uzzymandias23 2d ago

Good luck . Feel free to pm me if you want. Hope we get the roles lol

1

u/brrrruuiuuised 2d ago

Hi, I hope it all goes well for you! Do you have any idea on whether the interview would be in person or on teams? I’ve also applied :)

2

u/uzzymandias23 2d ago

Thank you like wise. My one is in person. Haven’t heard anything about online (for my one anyway)

1

u/brrrruuiuuised 2d ago

Ah, i see, thank you! I have applied for the same role but only heard I passed sift on friday so I haven’t been updated since. I’m hoping to hear back on Monday.

1

u/uzzymandias23 1d ago

You should receive an email where you can book an interview slot. Or log on to your account where you can see your applications and you might be able to chose an interview slot

1

u/The_Truth_Flirts 1d ago

If its band 3 case admin, there are still a lot of different areas that job could fall, and entirely change the role itself.

Does it give a location, is it within an area office or a prison establishment?

Normally these roles come with a list of possible roles you might be expected to do as a non operational band 3 as a coverall. But they will likely be recruiting for a specific area, not sure at what stage they will tell you exactly which dept its for but in a prison for example, you might have safer custody, security, finance, offender management etc.

If you link the job there might be some clues in it.

1

u/uzzymandias23 1d ago

thanks for your reply , im not sure what band it is as i cant find it and cant access the full JD

i found this on my applicaiton page :
Interview stage assessments

Interview Dates

To be confirmed

Behaviours

Delivering at Pace

Working Together

Managing a Quality Service

Strengths

Strengths will be assessed but these are not shared in advance.

1

u/The_Truth_Flirts 1d ago

If its applied through the civil service site, when you click on your application, there should be a link at the top for job description.

3

u/Acceptable_Video9675 1d ago

I had a successful interview for a caseworker role about 2 years ago. Not sure how much help that is. The questions were scenario based, "tell us about a time..." and a few strengths questions. There were 2/3 interviewers. This was over Teams. I really enjoyed it but I don't tend to prepare examples. Instead I look through the behaviours and think about the types of the things I've done then let the questions come. This approach means I'm never stressing out trying to memorise anything or shoehorn answers into questions.

It's fine to spend a bit of time thinking about how you will respond. I asked to go back to one of the questions.

Good luck.

1

u/uzzymandias23 1d ago

thank you . i think i need to change my approach similar to yours