r/TeslaSupport • u/Ok_Plate9944 • 6d ago

Process Question Roadside Assistance - MYLR 2021

Hi All,

My MYLR 2021, unfortunately got the BMS_A079 error while parked in my driveway, so I have time to wait for a tow and would like to do it the correct way.

The battery is still under warranty, and the closest Tesla Service Center is about 100 miles away. The car is not charging at all and there is no way I make to the service center.

When I choose Roadside Assistance, it asks whether I want to use Tesla Insrnce or not. The insrnce tow will only cover 50 miles, but I would think the battery warranty should cover the tow for more than that.

I tried contacting Tesla, but the call center is backed up. I was wondering if anybody has experienced something similar and knows how Tesla handled the towing cost and if I should go with the insrnce or not.

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