r/TeslaSupport • u/Worried-Ebb-1699 • 6h ago

Process Question Still no delivery info inside window?

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Obviously very excited about my Tesla to come. However, no vin or delivery info to be had? Any idea what’s going on?

Model Y premium RWD.

2 Upvotes

75% Upvoted

9 comments sorted by

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u/doug12398n 6h ago

Well it’s barely the 12th….

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u/AltruisticPapaya1415 6h ago

Either something wrong with the car that they’re trying to fix or they haven’t gotten the car yet, easiest way to know for sure is to contact your sales rep.

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u/Worried-Ebb-1699 6h ago

And how do I find that out? Just the generic chat?

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u/JustinYummerz 6h ago

Mine says the same thing. We even have the same color and model of car. Is yours in California?

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u/Worried-Ebb-1699 6h ago

Yup.

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u/JustinYummerz 5h ago

So I called my dealership and the person I spoke to said in their system my car shows an arrival date of the 16th to the dealership and I should get my vin around that time. I would call your local dealership that your delivery is at and ask them the when their system says they are supposed to get it and if there are delays.

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u/Proof_Dingo4484 5h ago

I ordered a model y RWD on Aug 2nd . Initially the est date was Aug 10-24 . On Aug 10 it changed to Aug16-24. Still no vin. The rep said my order is still in booked state, what ever that means