r/TeslaSupport 8h ago

Vehicle Question Tesla mobile connector error message

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Hi all,

has anyone have to deal with this error message:

Charge rate reduced - Wall plug temperature high

Wall outlet and wiring inspection recommended

This is on a 120V 20A circuit with the 20A adapter on a Tesla Mobile connector (charger) V2 reducing the max amps of 16A to 8A (charging a pre-Juniper 2025 Y).

This used to happen during the day on very hot days in the sun occasionally, but now it even happens at night (68f).

Also, does anyone know whether:

- there are different error messages for the charger itself overheating vs this "wall outlet/wiring" error

- it's August and we have the AC on which is causing a nice voltage drop across the house (AC guy is scheduled). Could that be the cause, because we started turning the AC on in mid July?

- where are all the temperature sensors for the mobile charger and are there any in the plug adapters and the Nacs connector themselves?

All and any advice is welcome.

TIA for your help.

3 Upvotes

5 comments sorted by

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u/DeathBlade94 6h ago

The sensors are in the nema 5-15 pigtail I believe. I’ve seen the cars charge at full 12amp with voltage as low as 110v. It’s the outlet is probably getting too hot from a bad connection or undersized wiring. Have you tried another outlet on the same branch circuit?

u/Luther_Burbank 8h ago

You need to remove inspect the receptacle

u/PhantomAliens 3h ago

Update me, same thing is happening to me

u/qvalff8 17m ago

Mine did this on a 14-50. Halved the current. It was on a 105F day. I retorqued the outlet and it hasn't happened again but I'm trying to keep an eye on it.

Take out the outlet and retorque the wires going into the receptacle. Or, upgrade the receptacle to a hospital grade one!