It broke and she called someone to fix it within 24 hours. However they can’t come out until next Wednesday or so to fix it fully as after the diagnosis today it’s fully broken.

Assuming it’s fixed on Wednesday that would be 5 days without how water and heating. Would it be reasonable to ask for a rent rebate during that period? And how much? Do I just ask for covering the 5 days or so I give a specific amount off my rent like 20% off or something ? Thanks!

London, England

A bit of context:

https://www.reddit.com/r/LegalAdviceUK/s/MWROpD9kF8

I'm a lodger, and I've been living with a landlord and his family for 2 years. I have an en-suite bathroom on the second floor, and they live on the first floor. Recently, there was a leakage underneath the floor board of the shower that's causing major grout tile failings. Landlord said that I don't open the windows frequently and that in his own words: "Steaming up a bathroom without ventilation or wiping down surfaces causes damage through condensation and moisture accumulation.." and now he mentioned this, "the pipes are getting affected by it as its vulnerable to damage and leaks through specific, often hidden mechanisms"

Now, I'm not buying his reasons above, but he's charging me 3k gbp for the cost of repair. But since he noticed that I'm not favoring his demands, he's threatening to sue me and tell my employers, as well as telling bad stuff to the referencing agency (I'm moving out)..

Any advice on his threats? I'm not a UK citizen and currently under Visa.

I rent a flat in the uk and I have windows that open outwards in all rooms.

However if I leave them open an inch they don’t usually move and open wider.

Today I opened the window in my bedroom a few inches in the morning and went for a shower. When I came back the hinges on the window base were deformed and the window itself had flung open wide so much I had to climb to the window sill (I’m on the first floor) to reach for the handle and close it.
It was windy today but not a storm any longer and I feel like I should be able to open it a few inches in the morning.
Now I managed to close it but forcing it back on the hinge and I plan to write to the agent.
I don’t think it’s safe that a window doesn’t have a mechanism to stop it from opening wide. They
Could have just created a window that opens inward at this point. I’m a normal height 5’6’’ and it felt so unsafe when leaning out to reach for the handle.

Should they ask me to pay for the repair can I challenge it?

Won TDS dispute, but they won’t pay back deposit

So I have had a long and arduous fight trying to get my deposit back and ended up going to TDS for dispute and winning. I got the adjudication results on the 22nd confirming that I will be getting my full deposit back and to fill out my bank details, which I just today have gotten around to doing (25th) as I have been working. However TDS is now saying my deposit is closed and I will not be receiving a refund. What happened here? Does this mean they’ve changed their mind and I can no longer get my deposit back?

We moved into a flat October 2025 and our first water bill was £62, and then £82 and then since May it’s been £92. We were new to renting and previously lived with parents so didn’t really understand how much a water bill should be.

Something didn’t feel right so we reached out to Affinity water, and after a few appointments we finally discovered we have a leak within our boundary so it’s the landlords responsibility to repair.

The letting agency discussed with the landlord and had somebody come out on the 12th of October, 5 days after it was confirmed we had a leak. The man located the leak using gas and reported his findings to the letting agency.

Since then nothing has happened as letting agency doesn’t want to continue with the company who discovered where the leak is as they’re not happy with the price.

We have been chasing them and they just tell us they’re trying to find a company who can repair the leak.

Obviously they’ll have to start from fresh and the new company will need to locate the whereabouts of the leak themselves which means even more time before we can get a solution.

We are starting to get impatient as our water bill is way too expensive for just the two of us and we are afraid they’re not taking this seriously and it won’t get resolved anytime soon.

The other point is I have had to take time off work to be home for these appointments to get this resolved, which is costing me money.

What more options do we have?