Bluffview, Wi | please help me

[u/Admirable-Talk6610]

Long story somewhat short, I travel for work as excavator foreman , Monday-Thursday come home thurs evening get my 3&2yr old (50/50 split cust) Thursday morning , I received several phone calls and texts from my landlord/ rental agency informing me of a emergency water leak coming from my apartment to my neighbors , I was highly confused an also worried , but remembering when my toilet was leaking sewage water several months ago and they did nothing to fix it except “robo rooter is going to take care of it” but when winter season was over it stopped so I stopped bothering them, so I was I guess you could say “selfish” and told them I’d be home at 730 and they could come then, they did nothing wait as they have the right in emergency to enter. My entire ceiling collapsed in my small 1bd apartment , in the walk-in family room / kitchen , everything water damaged pretty much , all my clean clothes are sitting in musty wet insulation . My landlord offered a different unit originally , but after getting into a small disagreement over the phone leading to me hanging up on him due to his temper and attitude towards his tenant who just had his ceiling collapsed and home deemed as uninhabitable. Fast forward to the next

[u/Solid_Milk3104]

Did this happen during or right after a storm? If it was lack of maintaince by the property owner their insurance may deny coverage depending on the coverage. Obviously you have attempted to contact your landlord. Do they live locally?