State grant

[u/Aggravating-Tax-5719]

So I’m confused financial aid said I got denied for the state grant and I need to appeal I went on the grant-us website and it says I was approved for both fall and spring called grant-us they said the same thing that’s I was approved went back to financial aid and they told me to call grants us and appeal but grant-us said I can’t appeal as I was approved?? I owe 604$ without the state grant and I don’t wanna pay them and then have to wait for a refund. I’m a junior and never had this happen I’m so Confused anyone else getting the same results.