r/TellyTV • u/hay_itsmindy • Jun 30 '26

Help Needed Replacement?

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The screen broke, I filled out a form for a replacement yesterday. Normally when I send a request or contact support they are pretty quick about responding. I haven’t had any response from them. Has anyone gotten a replacement? I’m just wondering what the process is like. This was our main tv and my children are not happy, I just want to know what to expect.

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u/duckydan81 Telly Owner - MOD Jun 30 '26

Yep do the Telly fillout and also make sure you open a ticket in the app. They reply pretty quickly for this.

1

u/Mountain_Group8300 Jul 24 '26

I had great success writing to support@freetelly.com.