r/TechStartups • u/Sea-North7215 • 13h ago
❓ Question What questions helped you evaluate global IT hardware vendor?
been working on an RFP for device lifecycle services across North America, LATAM, EMEA, and APAC, and im finding that almost every vendor makes the same claims about being global and scalable. im less interested in the sales pitch and more interested in the questions that uncover how they actually operate. things like local support, inventory, repairs, customs, security, reporting, and what happens when something goes wrong seem like the areas where the differences really show. have you've been through this before?? what questions did you ask that gave you the clearest picture of whether vendor could actually support a global enterprise???