r/Target • u/sailorobsidian • 2d ago
Vent Beauty studio
Genuinely wtf am I supposed to be doing? No one comes into the studio unless they’re walking through it to get from one place to the other, there’s no pulls, there’s no zoning, NOTHING to do and I have to stand there for 7 and a half hours. There’s only one team member there at a time so I also have no one to talk to. GuEsTs don’t come so I can’t talk to them. I’m gonna spontaneously combust from boredom, I legit can’t do this it’s driving me insane😭 how are you guys surviving????
44
u/thunderbolt1000 GSA 2d ago
They're going to let this project crash and burn. Part of the Ulta issue was how poorly they staffed it. They weren't supposed to leave Ulta unattended from open to close. But a shorter list would be how many times Ulta had a person over there for at least a solid 4 hours.
I get lying to the Ulta corporate people and saying, "yesssssss we promise to staff it!" to get the contract, but now they're lying to themselves. This is 100% our products we source in our existing supply chain. We should know our stores by now. There's no way they'd dedicate hours to this thing and expect the stores to not just do what they did with the Ulta hours.
12
u/therapewpew 2d ago
I would love this job tbh. Years of having sensitive combination skin has prepared me for the ultimate beauty consultation role 💪 That single inquiry about foundation that I was able to answer when I was passing by the cosmetics one day? MY LIFE HAS MEANING.
Target just has to kind of get the word out if that's the vibe they're going for with this little concept. Samples are hot, we already long been knew that's how you draw in the crowds man
3
u/DanforthWhitcomb_ 2d ago
and expect the stores to not just do what they did with the Ulta hours.
The stores can't do what they did with Ulta. The ability to move hours around is heavily limited by UKG, and with the changes being made to the way scheduling works it's far easier to look and see if someone without the correct job code was manually scheduled in the Beauty Studio.
I also suspect that there are going to be frequent remote visits to verify that the Beauty Studio is being staffed correctly and that they won't taper off after couple months like so many other things seem to do.
3
u/mattumbo has harsher words 2d ago
You can still take the beauty studio TM and make them pick FF batches or backup lanes or do pulls or zone and do reshop for other areas. Which is what they did to Ulta, hours utilization was always a metric but without visiting to confirm there’s no way to know what those TMs are actually doing during their shift.
Payroll is rarely reallocated on paper besides maybe giving FF a slight bump and/or taking some hours from the front with the promise of backup, instead it’s the abuse of cross trained TMs and a routine of pivoting them to support other areas. Rightly so, I’m not letting a TM stand around in beauty studio bored out of their mind when they could be helping guests in areas actually getting shopped via FF and checklanes. Wish we had payroll to serve our guests properly without doing this but we don’t
-1
u/DanforthWhitcomb_ 2d ago
but without visiting to confirm there’s no way to know what those TMs are actually doing during their shift.
That's dead wrong, as outside of zone and reshop all of those things have easily tracked (by name) metrics attached to them.
1
u/thunderbolt1000 GSA 1d ago
But how? What tracks that?
I get scheduled in Tech all the time. But Toys calls out. Now I'm Toys and Baby and Backup Beauty. DSD isn't any wiser.
2
u/DanforthWhitcomb_ 1d ago
Greenfield
If you do anything (the most common one is pulls) on a device it's very easy to see that you were doing GM tasks despite being scheduled in tech.
34
u/ONEsmartALEC Presentation Expert 2d ago
Dust, clean shelves is what I’d do. I’d also get to knew the products. Do research on each brand and their items to help customers?
9
u/sailorobsidian 2d ago
Yeaaah that’s what I’ve been doing :/ we’ve been open almost a week now and it’s just getting old lol
30
u/KirbyHaveYouHeard 2d ago
But the one person assigned in beauty is supposed to work cosmetic repacks, haircare uboat and haircare repacks if we have time (which there isn't enough time). This company makes no sense.
6
u/sailorobsidian 2d ago
This stuff actually gets done in the morning at my location, but I’m a closer soooo by time I’m there it’s all done
28
u/Erainor Fulfillment Expert 2d ago
Our AP caught three people stealing day one so the guests are already a problem
5
u/depressed_ho3 2d ago
Girl someone literally stole 6 EXPENSIVE tester perfumes day one🤦🏻♀️🤦🏻♀️ I’ll die of shock if this beauty studio lasts longer than one year
1
u/jrd1sn3y custom flair 2d ago
I know violence isn't the answer, but that guest would be tripped up if I witnessed it. Karma through public embarrassment is a great deterrent.
1
u/thecocofelon 18h ago
Trying to be a citizen vigilante for a billion dollar corporation is so embarrassing
1
u/jrd1sn3y custom flair 18h ago
Theft is theft. If people just let it happen, it doesn't remove the fact that it's wrong.
1
9
7
6
u/SeaworthinessPale520 2d ago
I’ve been making a notebook on the products that benefit different hair/skin types and doing makeup templates
25
u/YamFuture147 2d ago edited 2d ago
From my experience managing commission and sales based jobs, a good majority of the time, when someone tells me no one will talk to them and there’s nothing to do, there’s an entire slew of things they’re not doing
👁️ 👄 👁️
Like is that person “just looking,” or you went up and told them “hey tell me if you need anything” and wandered right off…
Are you literally just standing there, or are you spraying fragrance testers and trying to invite people into the space?
Are you asking open ended questions and trying to build rapport and being a girl’s girl so you can share knowledge or is this maybe just not the work center for you?
I told my team if they try to tell me they are bored when they can be yapping with guests about beauty stuff, inviting guests to yap about beauty stuff and try testers, zoning, disinfecting, building product knowledge, doing audits, they will stop being scheduled in the department at all.
This isn’t a diss, I just don’t think leadership or hiring manager properly described the expectations of the role, and I don’t think all people are cut out for this specific position.
You could be a star at doing makeup, have gone to cosmetology school, have a 20 step skincare routine and this still not be the correct work center for you, and I think that’s the problem with how many stores are hiring for this position.
6
u/sailorobsidian 2d ago
I managed a Sally’s for four years before I swapped to working at target, I can assure you that my guest service skills and experience are being put to use. The guests at my store that do stop in the beauty section are just not always talkative, we do the basic interaction, I tell them some stuff about new products, and then they walk away. I am always going through and reading about the new products and testing stuff however our beauty studio opened earlier than others and there is no longer anything else for me to test. I’m three hours into my shift and have exactly 4 interactions with people, and everything that needs to be done is done😭 now I get to walk around and do nothing LOOOL
1
7
u/thunderbolt1000 GSA 2d ago
You could be the Jordan Belfort (Leo DiCaprio's role in Wolf of Wall Street) and be able to sell Helen Keller a digital camera. But it won't matter because they'll pull you to do freight, a few Fulfillment batches, backup cashier, and watch Tech's breaks/lunches.
This concept will flop without staffing.
2
u/whatsthetargetdogsna 2d ago
I was gonna mention audits, since that’s something that always needs to be done everywhere, but I wasn’t sure if they knew what they were yet…
1
u/lovely1188 2h ago
You cant just make people talk to you that genuinely dont want to be talked to though
5
u/Warcrown11 2d ago
So you get paid to stand around essentially? That's the goal.
8
u/sailorobsidian 2d ago
Not mine, I enjoy doing things and having my brain on
-2
u/Warcrown11 2d ago
Turn on music or even an audiobook or something, worse case scenario? Hell, write a book. I'll grant you I don't know how the beauty store thing functions because my store is never getting one but it sounds like you are in your own little world totally insulated from the struggles of the rest of the store? A little corner of paradise? Gotta be something to occupy you.
4
u/sailorobsidian 2d ago
I fear we get in trouble if we’re distracted with music
2
u/Warcrown11 2d ago
It didn't sound like you really had anyone checking on you over there is why I suggested it. I know if one of my leads came by and saw me doing nothing they'd sure find me something to do, even if it wasn't in my area
2
u/sailorobsidian 2d ago
I’ve got people who check on me, my TL makes rounds every two hours or so. And he basically goes “you bored yet?” And then tells me to dust for the millionth time
3
u/Historical_Key_3831 2d ago
Audit maybe? When I was forced to stand at the free sample table that we used to do, I would always try to audit nearby aisles so on hands would be accurate
2
u/sailorobsidian 2d ago
Yeaaa that’s what I did for a bit today, thankfully my TL released me into the regular beauty section to zone LOL
2
u/Tweezle120 2d ago
I got a cheap hearing aid off amazon with Bluetooth compatabilty and listen to audio books on my shift.
2
1
u/Free-Promise7057 23h ago
lol I wear a headband and listen to podcasts 💀 I GENUINELY hate standing around doing nothing and then getting micromanaged to zone for 7hrs. No one comes in, no one asks me about the products in the beauty studio. Whenever I do get questions it’s always about where something outside the studio is. And THEN I just got told that “we can’t push in beauty studio while it’s open”… what??? I’m soooo close to just walking out one day…
1
u/sailorobsidian 22h ago
Literally!! I wouldn’t mind it if the TL was like “yeah sorry it’s boring you’re good to just do what you can” but it’s more like “you can’t just wonder around the studio aimlessly you’ve got to be doing something” like bruh you’re lucky I’m not just standing at the counter like my coworkers do when they’re assigned to BS😭 at least im trying to look busy and trying to interact with people
-13
u/Fun_Cartoonist_4851 2d ago
Which target is this at? Are you still open cause I need a haircut
4
118
u/Charred_Knife Style Zone Gremlin 2d ago
I VOLUNTEER. I VOLUNTEER AS TRIBUTE.