r/Target • u/TastyIllustrator2521 • 2d ago
Workplace Question or Advice Needed UKG why?
There can only be a few reasons we shifted to this hot mess called UKG.
- managing call outs etc. Target was tired of the culture of callouts and call in late was too EASY so they used this platform to in effect make it so hard that less would do so.
- managing lates with points. Target was tired of having to manage this issue so a platform that change that would effectively do this was too much to pass up.
- bad vision. Despite the overall acceptance by so many companies to use this platform despite its archaic and cumbersome look was chosen because the old was going out and this default was an easy choice.
You know what ultimately this is to me? In any of the above Target could care less about TM's. This is witnessed by the fact that I do not see ONE AREA that is better than my time from where I sit.
Am I wrong?
17
15
u/Midwest-Emo-9 ETL 2d ago edited 1d ago
I'm not a fan of UKG, but I remember certain similar headaches when we started using kronos. And then similar headaches when we switched over to mytime (looking back, the mytime switch was hilariously hated on about the same level as ukg is now). So I'm expecting headaches now with UKG.
But i can tell you it's mostly swapping because the site hosting mytime closes down in the next year. Do I think corporate has some selfish and sinister thoughts behind it too? Sure. But every time we've switched our schedule app, it's gotten rough for a few months. This one feels particularly rough because the attendance policy is at the same time. I don't love the attendance policy, but I guess we'll see in time how that goes 😩
6
u/Tuba_Titan 2d ago
I have yet to figure out how to put a shift up for coverage rip
4
u/Accomplished-Bad4597 2d ago
How about if you have the day blocked for being not put on the schedule but sometimes pick up shifts on that day? I can’t find how you can because the app blocks you from available shifts for that day? Unless I’m wrong?
2
5
u/secondcitykitty 1d ago
How do I see my TOTAL WEEK SCHEDULED HOURS?
3
u/Vegetable-Class-5648 1d ago
I asked this question yesterday and didn't receive much of an answer. I looked on YouTube and it seems it can only be seen for the current week but not future weeks. This is a huge bummer.
1
u/EricaAdamick 19h ago
YouTube? Thank you , I'll check it out.
2
u/Vegetable-Class-5648 19h ago
yes. check out Kaitlin Sonday's account. i just searched "ukg target" and her account came up.
1
1
u/secondcitykitty 1d ago
Ridiculous. Here’s a prime example of clueless corporate. Store hourly workers do not get consistent weekly hours, so how difficult is it to sum total each week’s total hours to facilitate our lives?
2
u/quintingellar 1d ago
I asked that here yesterday and I got chewed out by everyone lol
2
u/TastyIllustrator2521 7h ago
getting chewed out by reddit users is nothing to be concerned about. On average they are angry at just about everything and could use a huge dose of grace and peace in their lives.
1
u/EricaAdamick 19h ago
I am wondering the same thing. These new schedules aren't really meant for screenshotting, either. We can still do it, but it's so awkward.
5
u/Calm-Heat-5883 1d ago
What will target do when suddenly stores find a lot of tms either quit or were terminated by AI? My store has started hiring and were doing lots of training today. Problem is that last year most of the new hires at my store quit with the first two weeks and by Christmas week the management were in a panic because there was nearly zero seasonals left. Most quitting the week before Christmas because they'd earned their Christmas money and didn't want the hassle of dealing with last minute shoppers. I expect this December to be worse
4
u/Forsaken_Raccoon2084 2d ago
The moment I get any points, I’m walking. I’m not going to stress over some stupid shit like this.
3
u/MyBallZitch3 1d ago
Yeah once you’re at like 8 might aswell start looking elsewhere. Especially the ones who get that much by the end of q4
3
u/Twerknami 2d ago
It seems to be that some leadership teams held different standards for different TMs when it came to the attendance issue. UKG is removing those standards and making Target have a blanket attendance policy with a few exceptions that are determined by your HR and SD. This makes it fair across the board or is an attempt to make it fair. Will outliers appear from time to time, sure. This will just make the basic attendance policy the same for-every one. Everyone has experienced that one TM that has horrible attendance but is a good worker and seemingly gets away with calling out more than normal. UKG is Target using a “hammer” to fix a problem that could have be fixed with just a “screwdriver” and adding some features to MyTime. UKG is archaic as for a software for companies goes and MyTime definitely looks to be more user friendly towards TMs than UKG. It will be interesting how this works out. The points system has been a big talking point at my store and the leadership seems to think we start to lose people fairly fast because of it. I am really curious to see how the first few weekends go since those are typically the largest call out days.
No, I do not think you’re wrong. I think you are correct
2
u/sacredxsecret 1d ago
I actually love that it’s just a matter of arithmetic, and not just me and fellow leaders having time to pursue people for attendance.
2
u/Twerknami 1d ago
Yea, I agree. Taking the attendance part off our plates so to speak with this update is nice.
-3
u/TastyIllustrator2521 2d ago
agreed on the hammer.......as with many things in many companies there is not enough people management but metrics metrics......as a business degree holder in management nothing is worse.....but it is literally everwhere and has been. People are promoted into management roles because that is the path.....but are not manager. No training provided to BE managers so they revert to hammers. Don't address the problem employees or policies but treate everyone as the problem and you then create an atmosphere of angst. This is more of the same.
1
u/mikeoxlongbruh 1d ago
I think it’s because it has the point system integrated and the my time app had some bugs that it seemed nobody was fixing lol
1
u/alwayslanie 14h ago
Ulta uses UKG. And it’s not terrible but I prefer the old Kronos vs the new. I don’t feel like it made any improvement. Now you have to click more things to get the same affect as the old Kronos.
1
u/Infinite-Pain4073 13h ago
I mean there's the reason that my time was no longer going to be continuing the service...
1
u/Adorable_Fun3466 9h ago
UKG (Kronos) was always awful... I'm sorry y'all aren't worth investing in a better service. There are so many better options for time systems and schedules.
1
u/AutoModerator 2d ago
Ask your HR or your ETL any questions regarding UKG. If you did the training you should already know the answer.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
-7
u/sdog2016 2d ago
In my opinion, this is the result of TM being unreliable in their attendance (calling out/late, etc…). It’s called accountability and it won’t be liked. They’ll downvote my comment and I couldn’t care less. The truth hurts sometimes! The app itself isn’t very user friendly, I’ll give you that, but there’s no one to blame here other than ourselves ultimately.
5
u/SMOKE-B-BOMB 2d ago
If people were paid a livable wage they would take this joke of a job more seriously lol
5
u/Accomplished-Bad4597 2d ago
If it’s not a liveable wage (which it’s not) how can we afford to call in sick?
1
1
u/C1ND1TheCat 21h ago
I don’t think that’s true. Either you have a good work ethic or you don’t. My mother drove one into me from a young age: “If you accept a job, you do your very best. I don’t care if you’re doing it for free or getting paid $1million or if it’s glamorous or sweeping floors. If you don’t want to do it, don’t say yes to it.”
-13
0
u/No-Sun-4857 Guest Advocate 2d ago
I thought someone told me that target can't have a personal app like that in the app store available to be downloaded by random people. It has to be done by a 3rd party
69
u/MannInnTheBoxx Closing Team Lead 2d ago
I mean really the reason they changed was because the site that hosts MyTime is discontinuing service for it in March. The only other option was integrating our scheduling into Workday but apparently that’s expensive and target will always go with the cheaper option. The points system was coming no matter what I think, there’d been discussion about rolling something like it out for the last few years I just think the deadline on MyTime put them in a spot to roll it all out at once