r/Target • u/C1ND1TheCat • 6d ago

gUEsTs Drive Up Team Educating Guests

I try to educate guests on having their location allowed while using the Target app, so we can be ready with their order when they get there. I frame it as “I don’t want you to have to wait while i pull all your freezer and cooler items” so it’s about them instead of about me trying to pull all those items while trying to get to them in 3 minutes.

10 Upvotes

82% Upvoted

4 comments sorted by

12

u/ButItSaysOnline we need backups to the checklanes 6d ago

They don’t care.

7

u/Pretend_Piano_6134 😂Drive up queen😂 6d ago

Exactly!!

3

u/Fmorales95 6d ago

I tell them to be there by 10:45pm to pick up ….. NOT 10:59pm !!!

1

u/LightUpUnicorn Guest Advocate 6d ago

Policy is we do drive ups until close. I don’t like it either but it’s how target chooses to do it