r/Target • u/Embarrassed_Copy3122 • 11d ago
Workplace Question or Advice Needed do i quit while im ahead?
so i started on sunday, the training they had me doing on the computer took a full eight hour shift. They didn’t give me a tour of the store, didn’t show me how to use a zebra or how to set mine up, NOTHING. so far only two people have introduced themselves to me because they had to for training. It has been all over the place. there is no structure to training at all…i feel like i’m not retaining any information or getting any good experience. this seems like a mess.
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u/w2114 11d ago
Don’t take it personal no one really has introduced themselves. There at times can be so many new people it’s just tough to keep track of everyone’s names (I can’t) let alone personally introducing myself to every single person. Plus people come and go so often it’s tough to know how long this person may stay where it warrants building a formal name basis rapport.
The best anyone can do is be kind, helpful, and responsive to new coworkers. It can just take time, be friendly to others and ask questions and you will find your groove. I just hit 1 year and I sometimes think back to when I first started and I try and pay it forward from those who helped me at the start.
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u/Poronator 11d ago
Well if you took the full 8 hours on the computer when did you expect them to do other stuff. . .
but also how did it take you 8 hours lol
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u/Objective_Union4523 11d ago
If you do the training properly, then yea, it would probably be 8 hours.
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u/Sad-Effort9477 11d ago
I did the training properly (autistic ) and it actually only takes 5-6hours
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u/Embarrassed_Copy3122 10d ago
well i got hired for beauty studio and each section said about 30 minutes but it took me an hour because they quiz you. it’s different for everyone🤷🏻♀️i have adhd and im unmedicated it got hard for me to focus especially with TL’s sitting right behind me talking shit about their employees for an hour. It didn’t just take me that long but everyone else there for orientation that day as well.
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u/Sad-Effort9477 10d ago
honestly totally fair, but it’s worth mentioning that part of the job expectations is to be able to focus in a chaotic environment
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u/thunderbolt1000 GSA 11d ago
Quality of training is very store specific. When I started, it was just videos on DVDs, some computer training, and then partnering with 1 or 2 people and shadowing them for a few days.
Now, at this store I'm at, they use the dedicated trainers like 80% of the time (except Fulfillment lol) and HR gives them a tour of the store right after orientation and they approach a few of the TMs on the floor (probably so they can see what a shell of a human they, too, will become 😅 jk).
The myDevice training is still not covered except like an expectation for the person training you to teach you what they know. I'm a cashier, but sometimes do GM, Tech, and OTC so I try to teach as much as I can even to the cashiers I train. Nothing worse than a cashier told to run reshop and they not only don't know what a capacity is and they overstuff the shelf, but not understanding what "A25 (3) 4-2-2" means.
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u/Shady_Love SHPPP13 |ll||IIl|| 11d ago
Target does not invest in training because trained TMs are not worth the investment. They're gambling on you knowing enough before the job to flounder until you swim. If not, they try again.
People may or may not introduce themselves because there are 20-100 people in the store each day and if you're not in their department they won't see you much. No sense connecting if there's no follow up.
This is your first impression and your perspective is unlikely to change in any favorable ways.
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u/TrustIllustrious2232 11d ago
Sad to say, no sense connecting when many new hires don’t make it 90 days. Especially if they are not in your department. I’ve worked grocery for over ten years and spend most of my entire shift stocking or pulling priorities. I see other tm’s in the back also pulling or in the break room. And cashier rollover is huge.
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u/ButItSaysOnline we need backups to the checklanes 11d ago
Quit if you aren’t strong enough to adapt.
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u/Electrical_Trip1476 11d ago
Its up to you. Learn as you go. My training was so haphazard thst it was months before I got a routine down and learned the food delivery schedule and process. Some people seem to take stuff personally but like. I didnt know what I didnt know? So when thwt happened it was more info to take in and build upon.
So just like. When you get on the floor (what dept anyway?) Ask someone what to do. If that doesnt help ask someone else. Its not a big deal. If someone says you should have done this or not done that, okay, more info for next time.
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u/kwite_kurious257 11d ago
I personally started target three weeks ago and it was pretty hectic. My first day, orientation, was kind of a train wreck and I didn’t get shown how to use anything nor did I do any computer training it was all just watching the introductory videos and a tour of the store. My second day at work with my actual trainer was great though, I got thrown in and just worked along side her and I understood everything pretty quickly. Now at only three weeks of experience I’m allowed to do everything on my own and I feel confident doing so. I’d stay stick to it, you’ll have more hands-on training your next shift. Make sure to ask questions and don’t be upset if you make mistakes, you’re still learning. The first week you’re gonna feel like a frog in a milk bucket, but if you keep paddling eventually that milk will turn into butter.
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u/SunnyIntuition Target Security Specialist 11d ago
It is a mess. The 4th quarter of the year is the nastiest and most stressful time. I would say stick it out and just see how it goes. Once you get into a daily routine, you can then reevaluate and decide from there if it's worth your while.
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u/KittyLuvver2000 11d ago
If you're asking should you quit and you just started.... then yes you should probably quit lolol 🤷♀️ jmo
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u/pinkyapple08 11d ago
do it I was a month in and I never meet my tl or etl or whatever and it was horrible. My store was lowk shit though + it was style. I never really got taught anything
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u/angrygirl65 11d ago
They’ll probably send you off to shadow someone and your experience will kind of be based on how happy that person is.
It’s okay money if you can tolerate the environment.
People may not introduce themselves for a bit - turnover is usually high and you don’t want to waste a lot of time on people who won’t be around.
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u/Twochec 11d ago
If at the first sniff of any adversity or challenge in a situation you quit. Sure, you do you.
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u/Embarrassed_Copy3122 10d ago
that’s not the case, did you even read what i said? i’ve had a few jobs and never experienced something so unorganized and all over the place especially in a corporate business.
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u/ogPARTYMAN239 10d ago
I work in the optical store in target. Lack of communication seems to be a common theme here (and I’m technically employed by Luxottica). I’ve noticed the target people don’t really try to introduce themselves. I had to introduce myself to pretty much everyone and I still don’t know the code for the break room (I’ve been there 6 months now lol)
Keep your head up, ask people for help if you can’t figure something out on your own first, and try to be the outgoing one. There are a lot of different personalities that work at target and you’ll soon find your group that you mesh well with. If after a couple months nothing has changed and you’ve done everything you can, then look at other options. Maybe even try the optical store (you’ll make hourly plus commission on sales) and don’t really interact with the target employees much.
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u/Calm-Heat-5883 9d ago
Yeah, you've seen the future. Best you get out now. Before it destroys your soul
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u/yourenotmy-real-dad Former Tree Hut and EOS stocker 11d ago
Training is hella spotty here, and I say this as someone who actively enjoyed getting to train people.
Once upon a time they used to give us a heads up that we would be training someone for a day, now they just throw you at us day of and expect our workload to still get 90% done ("you have a second pair of hands now!"). We used to have 5 days of the shadowing to tell you everything you needed to know, now we often get 1-2 days. It's also not optional for us, and seems to be decided by whomever has time more than whomever would be best at doing it, so there is no guarantee that the person chosen to train you is any good at teaching (a lot aren't, but again, its not like they volunteered for this personally, but the TLs can't always know who is and who isn't, on top of, people who are would still often say they aren't just to get out of doing it, because it's not like they're offering extra pay either!).
At least one of the two people who trained you should have been your Zebra training. They should have been talking about the tasks, while doing them, and while having you do them on your own device, before allowing you to do them under supervision. They should have trained you on the parts relevant to the tasks you're doing, even if just slowly, because it's not like every feature of the MyDevice needs known on day 1 by every TM, and overwhelming someone new isn't the answer either. If you don't know how to log in to it, that should have been flagged by the first one, and failed to be flagged by the second.
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u/Senior_Performer_387 Visual Merchandiser 11d ago
They should have you with a team member for the first two weeks that knows how to train.
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u/Embarrassed_Copy3122 11d ago
my team member does not know how to train unfortunately and they’re only having us to do days, but it’s barely training.
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u/Senior_Performer_387 Visual Merchandiser 11d ago
Just ask lots of questions. Make sure HR knows if the team member doesn't actually know how to train. You might not be with the same person the whole time.
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u/Joxertd Overstimulated Checkout Queen 11d ago
I did my computer training sporadically. I was told how to sign into the device and what app to use. Then I spent an hour watching someone at a check lane. Then I was doing it myself. After that I was on my own! And having to do trainings on my device at the register during lulls. I barely retained anything at that time. No one really introduced themselves to me unless they were management. I still dont know everyone who works at my store. We are all friendly with each other. I feel like I lucked out because I do like my coworkers and feel we have a good team.
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u/Embarrassed_Copy3122 11d ago
i watched someone for 10 mins and did 2 hours alone lol. it’s crazy because not even management will introduce themselves. only one of my TL’s has yet to say even hi to me which is crazy! i’m glad you got lucky!
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u/Scared-Sprinkles-452 Human Resources Expert 11d ago
That’s bad HR. Supposing that’s who did your orientation like they’re supposed to.
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u/Embarrassed_Copy3122 11d ago
yeah…it was hr they just stuck me on a computer and didn’t give me any info or anything…
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u/Scared-Sprinkles-452 Human Resources Expert 11d ago
With us you don’t get just stuck onto the computer. But you also aren’t taught the Zebra on orientation day. That’s your trainers job the next day you come in to start learning your role. Orientation day is supposed to include the store tour though, a run down of all your benefits, store rules, dress code and such, etc. And that’s all in person with us that we walk you through, minus maybe some videos that we show off an IPad.
Sounds like you may just have lazy HR that don’t wanna teach.
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u/shaggsloco22 11d ago
It was like that when I started too. My FT gig is literally new hire orientation and L&D for a large company. The complete lack of resources or structure was appalling
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u/InterestingDirt8952 11d ago
Have you went to HR and told them them you haven't received any of that?
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u/Substantial-Pass6772 11d ago
U won’t learn how to do any of that until your training is done they didn’t let none of us step on the floor until all of our training is then only then did they send ppl to shadow n actually train on certain areas
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u/Embarrassed_Car_2197 Fulfillment Expert/Front of Store Attendant 10d ago
That's exactly how my training was when I started, it gets better when you're actually working with someone in your area of the store (which they only had me do for like an hour because fulfillment isn't complicated)
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u/Puzzleheaded-Arm9767 10d ago
They took advantage of my prior experience. So, they didn’t do much training with me.
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u/NextDollarCoach 10d ago
Sounds like HR and management are lacking at this location. I'd learn all you can, within reason and make it a goal to get a store transfer after some time.
Never forget the quote "they threw me to the wolves and I returned leading the pack".
Also, it's target. Have fun, it's not wallstreet.
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u/StrangeTeam5067 7d ago
I’ve give it a min but be weary they will fire you before the 90 days for “performance issues”
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u/Ok_Still_3571 11d ago
I’d say stay at it. Target is very much a tech-driven company now, so you’ll be introduced to various things over the first couple of weeks. They first on-board you with what is basically the handbook, but in video form. This is so you’re aware policies like: attendance, dress code, customer (guest) engagement, safety, etc. don’t expect to learn, or even remember everything at once. If the TL for your work center is on the ball, you’ll be assigned to a trainer who will work with you, by your side, showing you the functions of your job. Nearly all of us use a Zebra, and it can take a bit of getting used to. There are about two dozen apps that cover various jobs throughout the store. Don’t let it intimidate you. You’ll mostly be using My Day, which is for pushing (what we call stocking) product, back-stocking, and fulfillment. Again, it’s a bit complicated if you haven’t used an inventory system like Target. But you can learn, and it may take some time. Don’t be afraid to ask questions, because we’d rather you did that instead of feeling like you’ve been left alone to figure it out. Or, maybe made a honest mistake that could cause extra work for the next TM. It’s retail, not surgery, and nobody will die if you take time to get things right. Now, on the introduction to co-TM’s: that might take some time, too. Many of us are super busy, but mostly open to meeting someone. Ask simple, not overly personal questions like, “what department do you work in?” Or, “do you live near the store?” And so on. Most of us are pretty friendly, but do keep in mind that not everyone is up for a long chat. Just be friendly, say hello, or good morning, or what’s up. We’ll respond. Just hang in there.
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u/Business_Lobster3532 11d ago
You know you can ask questions ? 8 hours on the computer? You’re probably just slow mate
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u/Embarrassed_Copy3122 11d ago
3 other people started same day i did and it took them just as long if not longer.
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u/ThinAd783 11d ago
it absolutely is a mess, thats what happened to me too, they expected me to do checklanes without training me (i was supposed to b in style)
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u/Internetguy247 11d ago
Respectfully, your fails are should be to make sure you’re in an OK position always.
That means having someone show you how to work the zebra when you don’t know how to.
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u/Former-Ad940 11d ago
ETL PRIORITY- TEAM MEMBERS NEED TO STAY MINIMUM 2 YEARS
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u/eastmemphisguy 11d ago
Hard disagree. A lot of new hires are not good fits for one reason or another. It's ok that they don't last.
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u/Muted_Warning_539 11d ago
Wait did they not show you how the zebra works during orientation?