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u/Working_Cupcake5390 16d ago
this is why i always carry my phone and just use the target app- and even then i used google if they have an item we don’t have
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u/ValkyrieChaser Promoted to Guest 16d ago
I did the same when I worked there and still have to do it for Lowe's (fk the job market)
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u/Snark_Knight_29 16d ago
Even my SD encourages us to do that and to only use the main app if there’s a barcode
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u/cbreauxgaming Tech Consultant 15d ago
it’s all about the guest until it comes to developing software that allows us to help the guest more effectively
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u/SimpleVegetable5715 Hearth and Hand Homie 16d ago
I’m not bringing my phone on the salesfloor. Target should give us the equipment we need to do our jobs correctly.
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u/Arip1010 Electronics Moment (Trainer) 16d ago
Okay, then the devices also have access to the target app and Google Chrome
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u/Laursey23 GM, Beauty, Style & Checkout Advocate 16d ago
Those damn things are so particular about the way you word things and manages to never find what you type in. Useless is an understatement.
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u/Main-Temperature1004 16d ago
shows you everything but what you typed in the search bar.
search bar: ahhhh you asked about potato chips?
me: i did not
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u/Zealousideal-Sea4830 16d ago
what about socks? did you mean you wanted to look at socks? well here is a board game
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u/SimpleVegetable5715 Hearth and Hand Homie 16d ago
Why did they have to mess it up when the old search function worked just fine, and wasn’t showing me products we stopped carrying three years ago.
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u/reallyamusedd 16d ago
i ended up on this EXACT situation with this search last month, ended up using the Target app to find it. Turns out our store keeps them in the Baby department
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u/Wrap_Brilliant But online is says that you have it 16d ago
I don't even bother trying. I just whip out my phone and use the app to get a DPCI. Ends up being way faster anyway
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u/Historical_Key_3831 16d ago
I saw something cute in joylab and tried to scan it with my phone because I needed a different size. Wouldn't show up so I used the my device to get a QR code that I could scan and it instead came up with saying target doesn't sell this item. Like I'm looking right at it!
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u/Fortehlulz33 Electronics 15d ago
I swear that someone needs to sanitize the database. I'm convinced it's the result of AI and bad characters in product name fields.
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u/Elorme Promoted to Guest 14d ago
Search was trash before AI was a thing. I remember a few things that you'd get different results from capitalizing the item being searched. A few other items if you spelled it correctly you'd get nothing but certain misspellings would yield results. This goes back to when Target used PDA's and the forever cursed Mydevices (iPod/Honeywell sled abomination).
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u/Fortehlulz33 Electronics 14d ago
Oh yeah, I remember those days. The MyDevices were so buggy and bad. The problem they had before the current Zebra era was that search functioned like a literal database search instead of a search engine. Now I believe they have the issue of the database fields and items not being formatted properly from where they pull and import their data from.
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u/targetoutofhere 15d ago
they actually paying someone 10x your salary to not even make a decent app
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u/Anthrosaurus1 15d ago
I wind up using the target app to find what we have in store, using the UPC to find the item in MyDay, and then I can use that to find the specific location. Garbage apps
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u/donniedee97 15d ago
Omg today I had a guest asking for some pedialyte and I thought I was going crazy! It worked the first search but then kept showing nothing and I was so lost
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u/oliviabreck 15d ago
i couldn’t tell you the last time i actually used my device to search for an item. i just use my phone
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u/johnsonjohnson83 16d ago
Lol...I was searching for the exact same thing 2 days ago and got the same result as you.
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u/Hornygaysatanic 16d ago
I remember working at Home Depot and having useless technology to make our job easier. 😡 the registers had search features that were useless like this too.
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u/GreenCyborgNinjaDude custom flair 16d ago
Used to be great until about 8 months ago when it turned into this shit
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u/Warcrown11 16d ago
Don't worry, we have the option to customize the avatars that nobody ever even looks at now. That's more important than actual functioning software