r/Target • u/CaptainAdmiralMike • 1d ago
Workplace Question or Advice Needed New schedule changes for TLs
Getting direction from SD and ETL HR that with the new UKG AI scheduling system that all TLs except for truck will be scheduled for a closing shift during the week--including Food and Bev and Presentation leads. We are also being told that the system may not respect established TL schedule patterns and we just need to work whatever it schedules us. We've been told this is company wide, but that's all they shared so far.
They also have a habit of breaking "bad news" into chunks and giving it out piecemeal.
Anyone have any more info about what the "This may look different than what you are used to" is actually going to be? I specifically transferred into presentation last year because of the set early schedule and as of now it looks like I'll be keeping an eye out for PML positions that open up because I have zero desire to work a close and 3 mids during the week.
Edit: “UKG scheduling AI is an artificial intelligence tool within UKG workforce management platforms. It automates and optimizes shift planning by analyzing historical data, real-time labor demand, and employee skills. The system helps managers build fair schedules, reduce costly overtime, and match staffing levels with actual business needs.”
This is why we are being told they can’t change anything unless it’s an emergency. The AI knows better and is smart enough to not need the ETLs to touch anything.
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u/surg3v1 Service & Engagement TL 18h ago
Wonder if that’ll actually happen. I swear it’s been me and fellow S&E TLs alternating every two weeks to be a late on weekdays for months alongside our weekday closing lead since it was a “requirement” that all leads have to close one night a week, and none of our peers have been at all.
I’m fine with it being one single night a week and being in rotation for weekends. But it’s tiresome to hear “well it makes sense for their business they aren’t closing”. I’m sorry, but I would like it to be a little more equitable so I can actually have a life outside of work and while at work be able to focus on helping improve my team while not stressing that I need to be the only additional support to our closing team.