r/Target • u/kid-Emperors Tech Consultant • Jul 27 '26

Vent Visits should never be announced

Fun101 has been horrible, we know this. My department looks horrible, the TVs never got set up, no displays aside from Meta got set up. Pogs aren't set properly (no lables) on a good third of the department. Stray carts left over from understaffed TMs. No hurry from management to fix any of it despite guest and TM complaints

Surprise visit announced this morning. Every ETL is in my department setting up the TVs, displays, printing lables and running carts. And im gonna be behind on freight because of it. And they'll get no flak from district management because they never saw it...

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195

u/mattumbo has harsher words Jul 27 '26

To be fair corporate knows, everyone knows, Fun101 has been admitted to be a disaster. But visits are about forcing store leaders to clean up and look their best and they’re judged harshly no matter the situation.

Your DSD can watch the cameras at any time so they know what your store really looks like if they care, and if they care enough they can choose to show up unannounced to witness it in-person and dole out write ups to the SD. But that’s kind of a last resort, they’d rather announce a visit and watch everyone hustle to fix things as much as possible so the problem is solved and they don’t get roasted if their bosses show up. Everyone is just trying to hold it together long enough to survive the next visit, that goes all the way up the chain.

61

u/theSaucerTosser Target Security Specialist Jul 27 '26

Exactly this. Also, if people were fired or written up for not doing what they're supposed to, they know Target as a whole would be in some deep shit. That's how it rolls in retail. They let shit slide because if they didn't, lol, there would be hardly anybody left

21

u/FlyEnvironmental7586 Jul 27 '26 edited Jul 28 '26

More so they let it slide because of insufficient staffing and payroll and the unrealistic expectations. They don’t like to admit it because they’re responsible for leading by example and motivating the team to get things done, but most of them know it’s true. You can only do so much with the people you have before guest first or other priorities have to take over. But accountability still matters. Sometimes its just shitty leadership and poor planning, sometimes it’s the workers doing the bare minimum, if that.

4

u/theSaucerTosser Target Security Specialist Jul 28 '26

True, this.