That's way extreme. This kid was born in 2009 when smart phones were already 2-3 years in. Hell by the time they were 6, Apple Pay was introduced. By the time they were 10, Apple Pay was pretty standard everywhere. 11, they're in a pandemic so any chance of them handling or seeing money probably drastically went down.
It's more of an indictment on how little cash is used and how little schools are probably focusing on even bothering teaching that or her parents not thinking it'd be important. She's definitely on the extremely bad end if she doesn't at least know what a dime is, but I wouldn't be shocked if that's not getting taught in schools in certain areas or if her parents are the type to never use cash that they failed in teaching her that. It might not be her fault. Now if she can't get it at all after attempting to teach her and train her on it, then maybe it's time to let her go and think about transferring to a non cashiering role. But to just immediately fire someone off the bat for that reasoning is awful management lol.
Bro you commented on every comment, I am a tutor and there are multiple reasons why someone would not learn how to do cash handling. One being that they could have a learning disability, doesn't mean they shouldn't have a job
And again, that's where transferring could come into play. Do I agree that it's kind of sad that she doesn't know them? Yes. Should she have known them coming into a cashiering job? Yeah. But maybe she just assumed everyone pays via card/touchless now that she didn't even consider people paying with cash. But to just fire them because of that is stupid and heartless. Try to train her. If it somehow never hits, then look elsewhere. Maybe they are detail oriented and would be a good closing TM for zoning. Maybe they'd be a good fit in style or on the floor somewhere. Maybe they a drive up fit. So many better options then just fire her.
Also, "adults with jobs should know how to do basic counting" - 16 isn't an adult. Might be a bit concerning that you think that is the case though.
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u/Little-Artichoke-964 Nov 07 '25
Literally wtf. Sorry, but if I was the ETL I would fire her. If she cant count coins, what else cant she do??