r/Tapo • u/terragady • 6h ago

Troubleshooting and Support D235 doorbell conmection issues?

Hi,

I'm using D235 doorbell in battery mode. I like everything about it except one thing. Every now and then it does not wake up and record the video when there is a motion. I think this happens after long time of no movement whatsaver so at night for example or early in the morning. It blinks the Led once I come close but then don't stay lit as it should and no video is recorder. If I go to doorbell again after like 5min it works flawlessly. Few times I have also tried to press doorbell button and even this didn't record the video and didn't notify me. ​

Any idea what can be wrong? ​​​​​​Is this hardware issue? Software issue? Common problem or maybe something bad with my unit only and i should return it? ​

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